Junior Technical Support Analyst
Posted on :
01-03-2024
Employer Active
1 Vacancy
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Jobs by Experience
0 - 0 years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
01-03-2024
Job Description
Req ID : 2582146
- Provide first-line technical support to end-users via phone, email, or chat, resolving issues promptly and efficiently
- Diagnose and troubleshoot software and hardware problems, escalating complex issues to senior support specialists as needed
- Document support tickets accurately in the helpdesk system, maintaining detailed records of troubleshooting steps and solutions
- Assist in the deployment and configuration of software applications and hardware devices, ensuring compatibility and functionality
Employment Type
Part Time
Department / Functional Area
Key Skills
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