Knowledge Base Jobs in UAE

Roles and responsibilities We are looking for a motivated L1 Application Support Engineer to provide frontline support for our suite of business-critical applications. The ideal candidate will have foundational knowledge in software applications and systems, excellent problem-solving More...

Ensure that all calls received on the farmers call center are responded and addressed in line with required standards of professionalism and excellence Operate and maintain a system-enabled knowledge base interface (CRM Platform) to facilitate and expedite resolution of farmers que More...

Key Responsibilities: • Handling support tasks with control over resolution or escalation through the ticketing process. • Analyzing customer problems, identifying root causes, and providing effective solutions to ensure customer satisfaction. • Collaborating with other departments to More...

Responsibilities • Provide technical assistance and support to customers via phone, email, or chat. • Diagnose and troubleshoot product or service issues reported by customers. • Provide step-by-step instructions to guide customers through problem resolution. • Escalate complex issues More...

Management of a professional support team, including skills development and performance management Operational control, shift scheduling, accountability for key performance indicators (KPIs) Ensures that all customer cases are responded to within the SLA, and in a professional man More...

Are you an experienced Automation Testing who thrives on uncovering even the most elusive bugs Do you have a keen eye for detail and a passion for discovering new approaches to automation If yes then we are looking for you!As an Automation Testing you will be responsible for executing More...

Provide technical assistance to students, faculty, and staff in the areas of administrative, academic, classroom, and labs. Resolve IT issues and requests reported by the AUS community, providing both hands-on support and assistance. Ensure timely resolution and minimal impact on More...

An excellent opportunity is available with a leading regulatory business based in Dubai for a Director of Digital Market urance to drive and oversee ytics activities in line with strategy and objectives to include introducing leading best practices for blockchain ytics and digital ura More...

Roles & Responsibilities: Counsel clients and address inquiries regarding immigration products and services via phone email and inperson meetings Provide accurate and uptodate immigration information based on current visa laws and policies Assess client profiles and prov More...

Project Description: Provide technical assistance to all customers seeking assistance for hardware, software, application, printing, Network, and Operating System issues.Onsite or Remote?This role is currently 100% remote, but subject to change at any time. The selected contractor may More...

Work from your remote home office and provide technical support for employees. Provide technical onboarding support for new employees. Provide technical and infrastructure support during international events. Be available to take ownership of new cases via telephone, email, and w More...

The successful candidate will be responsible to: o Develop detailed zero-dimensional performance simulation models for internal combustion engines (piston and gas turbine engines) in steady-state and transient conditions. o Perform comprehensive thermodynamic analyses of reciprocati More...

Who we are:Al Marwan Group is a holding company established in 1978 Al Marwan Group has grown a strong diversified portfolio in Real Estate Development & Management Hospitality General Contracting and Heavy Machinery trading of brand new and used equipment for the Construction Min More...

Roles and responsibilities We are looking for a motivated L1 Application Support Engineer to provide frontline support for our suite of business-critical applications. The ideal candidate will have foundational knowledge in software applications and systems, excellent problem-solving More...

About the job Job Title: Sr. Quality Evaluator - SPA/ ENG/FRN Job Description The Sr. Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy More...

We are seeking a detailoriented and efficient IT Support Specialist to join our team in Dubai United Arab Emirates. As an IT Support Specialist you will play a crucial role in maintaining our organizations technology infrastructure and providing exceptional technical support to our em More...

Essential Responsibilities Prepares and evaluates assessments, development and implementation of social work service plans. Provides psychosocial assessment, diagnostic impressions, treatment of individuals/couples/families/groups, prevention of psychosocial dysfunction/disabili More...

TypeScript Development: Design, develop, and maintain high-quality code using TypeScript, ensuring optimal performance and scalability. AWS Integration: Utilize your expertise in AWS to architect, deploy, and manage cloud-based applications and services. Collaboration: Work closel More...

We are seeking a motivated and customerfocused L1 IT Support Specialist to provide firstline technical assistance to users. The role involves troubleshooting IT issues escalating complex problems to higher support levels and ensuring efficient operations of IT systems.Key Responsibili More...

Incident and Problem Management: Manage and respond to critical incidents promptly, minimizing downtime and ensuring business continuity. Investigate and analyze recurring technical issues, identifying root causes and implementing preventive measures. End-User Training a More...