Translator and Document Quality Officer(Outsource)

Key Accountabilities of the role
RESPONSIBILITIES:
1. Translation and Content Delivery
Translate documents seamlessly between Arabic and English ensuring accuracy cultural relevance and consistency.
Maintain high-quality standards across all translated materials reflecting the banks professional image.
Provide timely delivery of translations to meet business deadlines and priorities.
2. Document Quality Assurance
Conduct thorough proofreading of translated and original documents to ensure they are free of errors inconsistencies and omissions.
Merge and standardize documents from different sources maintaining a consistent format structure and tone.
Regularly review and update document templates to ensure alignment with the banks evolving policies and standards.
3. Risk Control and Governance
Ensure all translated materials adhere to regulatory compliance and governance requirements specific to Islamic banking.
Identify and mitigate risks related to language misinterpretation omissions or inaccuracies in documents.
Implement and uphold quality control measures to maintain the integrity of all internal and external communications.
4. External Translation Review
Evaluate the quality of translations delivered by external service providers to ensure alignment with the banks standards.
Provide constructive feedback to improve external translation quality and manage associated risks.
Maintain an approved vendor list for translation services and evaluate their performance regularly.
5. Relationship Management
Collaborate with internal departments to understand translation requirements and ensure alignment with their objectives.
Serve as the key point of contact for translation and document quality issues across the organization.
Build and maintain effective relationships with external translation agencies and freelance translators to ensure high-quality service delivery.
6. Acumen and Delivery
Stay updated on Islamic banking terminology and industry trends to deliver precise and contextually accurate translations.
Ensure that all translated and reviewed materials reflect a strong understanding of the banks operational financial and cultural nuances.
Drive continuous improvement in the translation process to enhance efficiency and effectiveness.

Specialist Skills / Technical Knowledge Required for this role:

1.Core Competencies
Bilingual Expertise: Exceptional fluency in Arabic and English with a strong command of grammar vocabulary and syntax in both languages.
Translation Skills: Proven ability to translate complex and technical documents including legal financial and regulatory texts.
Cultural Sensitivity: Deep understanding of cultural and linguistic nuances to ensure contextually appropriate translations.
Islamic Banking Knowledge: Familiarity with Islamic banking principles terminology and regulatory frameworks.
Quality Assurance: Expertise in document quality control proofreading and formatting standards.
Proficiency
Proficiency in Microsoft Office Suite Adobe Acrobat and document management tools.
Familiarity with translation software and tools to ensure efficiency and consistency.
Knowledge of governance and compliance systems relevant to the banking industry.

Qualification and Experience:
Bachelors degree in Translation linguistics or a related field
Certification: Hold a recognized professional certification in translation
Minimum of 5 years of professional translation experience preferably in the banking or financial sector.
proven expertise in translating complex legal financial and regulatory documents