Sales Service Representative II (Consumer Fragrance)
Job Summary
Job Summary
We are looking for a talented Sales Service Representative to be based here in our Dubai offices UAE! Be part of a motivated passionate and open-minded team where together we can achieve greatness and make a real impact. Your potential is our inspiration.
IFF is a global leader in flavors fragrances food ingredients and health & biosciences we deliver sustainable innovations that elevate everyday products.
Scent: Harnessing the full emotional power of scent driven by pioneering creativity science consumer expertise and a mindful approach to fragrance design.
Where Youll Make a Difference
As a Sales Service Representative for the scent division you will demonstrate excellent interpersonal skills by building customer relationships at relevant levels and providing customer support for issues with maximum efficiency and accuracy. You will also have excellent organizational and project coordination skills along with the ability to prioritize tasks effectively and manage pressure to meet deadlines.
STRATEGIC SKILLS
- Make good decisions based upon a mixture of data analysis experiences & peoples opinion.
Problem Solving
- Solve situations with minimum noise and without damaging relationship; diplomatic.
ORGANIZATIONAL POSITION SKILLS
- Ability to react well when exposure to new tasks that build new skills.
OPERATING SKILLS
- Provide assertive information briefly.
Time Management
- Use time effectively and efficiently. Concentrates efforts on the more important priorities
ORGANIZATIONAL POSITIONING SKILLS
- Knows about how organization works (who to go to within)
PERSONAL AND INTERPERSONAL SKILLS
- Acts with customers in mind be customer-oriented and responsive.
Interpersonal Savvy
- Relates well to all kinds of people. Interact positively and work effectively with others through good verbal and non-verbal communication listening and assertiveness.
- Ability to negotiate in tough situations with Both internal and external groups.
What Makes You the Right Fit
Background/Academic Qualification: University degree
2 years Experience: Previous Sales Service and/or Supply Chain Customer Service Experience
Foreign Languages: English and any local language relevant for role
Computing skills (Word Excel Powerpoint); SAP
Financial Skills (quotes/ pricing/ budgeting & forecasting processes)
How Would You Stand Out
Excellent communication skills
Open personality with an agile flexible approach
Passionate persistent but above all a good listener
Why Choose Us
Fantastic opportunity to become part of our fast-moving creative and innovative team!
Professional onboarding process
Ability to work with multiple disciplines in a dynamic global environment
Training opportunities
We are a global leader in taste scent and nutrition offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity national origin race age sex or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion gender identity & expression sexual orientation or disability.
Visit to learn more
Required Experience:
Unclear Seniority
About Company
We’ve been on the path of discovery for nearly two hundred years and we’re still at the forefront of scientific progress.