Sales Assistant
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Job Summary
Job Description:
We are seeking a technically competent Sales Assistant (Engineering Background) to join our commercial team in Abu Dhabi. The role supports sales activities across client engagement technical coordination order processing and administrative functions to ensure professional service delivery.
The successful candidate must have an engineering qualification or technical background and will support the sales team in handling technical documentation and client queries.
Support the sales team by preparing and issuing technical quotations proposals and compliance documentation accurately and on time.
Review client enquiries and drawings coordinating with engineering teams to ensure correct technical submissions.
Process customer orders and track delivery schedules in coordination with logistics and operations.
Act as a first point of contact for customers responding to general and basic technical enquiries escalating complex issues when required.
Maintain and update CRM systems pricing structures product data and technical specifications.
Assist in preparing tender and bid documentation including technical datasheets compliance statements and supporting documents.
Coordinate meetings technical presentations and client visits.
Support invoicing and documentation required for project progress and handover.
Prepare sales and performance reports for management review.
Engineering Background: Diploma or Bachelors degree in Electrical Mechanical Civil or related Engineering discipline.
Technical Understanding: Ability to interpret basic technical drawings specifications and product data.
Customer Service: Professional communication skills with the ability to engage technical and non-technical clients.
Organisation: Strong administrative and time-management skills.
IT Literacy: Proficient in MS Office (Excel Word Outlook) and CRM systems.
Attention to Detail: Accurate handling of technical and commercial documentation.
Minimum 13 years experience in sales support technical sales coordination or engineering-related commercial roles.
Experience in engineering products building services HVAC fire protection or industrial solutions is preferred.
Strong understanding of sales processes and order management.
Based in Abu Dhabi and willing to attend client meetings and site visits when required.
Valid UAE driving licence is an advantage.
Fluency in English is required.
Key Skills
- Sales Experience
- Time Management
- Data Entry
- Customer Service
- Microsoft Outlook
- Microsoft Word
- Computer Literacy
- Microsoft Powerpoint
- Furniture Sales
- Microsoft Excel
- Administrative Experience
- Sales Support
About Company
1000 employees
Headquartered in Dubai, NAFFCO FZCO is among the world’s leading producers and suppliers of top-tier firefighting equipment, fire protection systems, fire alarms, security and safety engineering systems. Aligned with our vision to become world’s no.1 provider of innovative ... View more
