Russian Speaking GSA Recreation- for Luxurious Hotel
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Job Summary
Apt Resources is looking for a dynamic and customeroriented RussianSpeaking Guest Service Agent (GSA) for the Recreation department at a luxurious this role you will be responsible for ensuring that all guests enjoy a seamless and enjoyable recreational experience while attending to their needs and inquiries. Your excellent communication skills and strong commitment to service will play a key role in enhancing guest satisfaction.
- Welcome guests and provide them with information regarding the hotels recreational facilities and services.
- Assist guests with reservations inquiries about activities and provide personalized recommendations for a memorable experience.
- Ensure proper handling of guest requests concerns and feedback in a timely and professional manner.
- Maintain a high level of cleanliness and order in all recreational areas.
- Collaborate with other departments to enhance guest services and resolve issues effectively.
- Assist in promoting recreational activities programs and memberships to drive engagement.
- Work closely with team members to develop a positive and engaging atmosphere for guests.
Requirements
- Previous experience in a guest service role within a luxury hotel or resort environment is preferred.
- Fluent in Russian and English; proficiency in additional languages is a plus.
- Strong interpersonal and communication skills.
- Passion for hospitality and delivering outstanding guest experiences.
- Ability to multitask and work effectively in a fastpaced environment.
- Positive attitude with a willingness to go above and beyond for guests.
- Flexible schedule including availability on weekends and holidays.
- Strong problemsolving skills and attention to detail.
- Must be in UAE.
Benefits
The salary is AED 2000 plus AED 500 service charge accommodation food and other benefits as per UAE labour laws
Key Skills
- Accounts Receivable
- Customer Service
- Accounting & Finance
- Financial Situation
- Custtomer Relationship
- Product Knowledge
- Communication
- Customer Accounts
- Financial Risk Assessment
- Financial Risk Analysis
- Risk Control
- Payment Method
- Financial statement
- Business Relationships
- Accounts Payable
About Company
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