Operational Technology & Cyber Security Manager

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

About the Job

We are seeking an experienced Regional Operational Technology Manager to join our team in MENAT supporting our global Financial Services client. The successful candidate will implement intelligent and sustainable facility solutions at the regional level managing operational technology and cyber security initiatives while ensuring alignment with global strategies and standards.

What your day-to-day will look like:

• Lead the implementation of intelligent and sustainable workspace solutions.
• Design implement and operate Building Management Systems (BMS) Electrical Power Monitoring Systems (EPMS) Data Center Infrastructure Management (DCIM) and Supervisory Control and Data Acquisition (SCADA) systems.
• Act as the single point of contact for Global Building Control System (BCS) and operational technology programs.
• Ensure global program alignment for Smart Building strategies.
• Understand KPIs per region and drive optimal tracking and performance.
• Build strong relationships and work closely with senior internal and external stakeholders.
• Responsible and accountable for BCS OT KPIs globally.
• Manage and coordinate regional meetings with client stakeholders and executive sponsors.
• Provide regular progress reporting to internal / external leadership and broader community stakeholders.
• Serve as the point of escalation and ultimate decision maker for changes new devices and remediation Operational Technology and Building Control System projects.
• Ensure innovation best practices playbooks and standards are implemented globally.
• Provide technical expertise on BCS IoT devices networks suppliers and associated processes.
• Ensure all regional agreements are active and supported with the correct headcount.

• Champion awareness and capability enhancement within a 1000 JLL service delivery team.

• Monitor emerging threats & ensure vulnerability assessments are completed and remediated within a timely manner.
• Stay informed with industry changes and advancements connecting with JLL-T and other platforms within JLL to leverage expertise and resources.
• Oversee the design implementation and lifecycle management of operational technology (OT) networks across smart building environments.
• Establish and enforce OT network standards segmentation strategies and secure integration with IT systems.
• Implement and maintain monitoring assurance and resilience measures to ensure OT network availability performance and cybersecurity compliance.
• Lead incident response and remediation activities specific to OT networks ensuring rapid containment and recovery.
• Drive continuous improvement of OT operations through performance analytics benchmarking and alignment with global security frameworks (e.g. IEC 62443 NIST).

What Youll Need to Succeed

• Bachelors degree in Engineering Computer Science Information Technology or related field
• 8-10 years of experience in operational technology building automation or cyber security
• 5 years in a leadership or management role
• Experience working with global financial services clients preferred
• Expert knowledge of BMS EPMS DCIM and SCADA systems in enterprise environments
• Deep understanding of OT network security segmentation and regulatory compliance
• Proficiency with cyber security frameworks (IEC 62443 NIST) and financial services regulations
• Experience with IoT integration and smart building technologies at enterprise scale
• Knowledge of IT/OT convergence within highly regulated environments
• Proven ability to lead global cross-functional technology initiatives
• Strong stakeholder management skills with C-level executives
• Experience managing large budgets and vendor relationships
• Understanding of financial services business operations and requirements
• Professional cyber security certification (CISSP CISM CISA or equivalent)
• Building automation or facility management certification preferred
• Project management certification (PMP PRINCE2) preferred

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

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