Microsoft Dynamics 365 CRM Consultant Sales Service - Banking

Apt Resources is seeking a Senior Microsoft Dynamics 365 CRM Consultant (Sales & Service) for a client in the banking and financial services sector. This fulltime onsite role in Dubai UAE requires an experienced professional to develop customize and optimize Dynamics 365 CRM (Sales & Service modules). The ideal candidate will have strong expertise in JavaScript C# Power Automate and Azure services with a deep understanding of CRM customization and integration within financial institutions.

• Customize and enhance Dynamics 365 CRM Sales & Service modules using JavaScript C# Plugins and Power Automate.
• Develop and configure Sales Pipeline Lead Scoring Forecasting Quote Management and SLA Management.
• Implement Custom Ribbons Command Bars and UI enhancements for ModelDriven Apps.
• Integrate Dataverse SDK Web APIs OAuth authentication and Azure Functions for seamless system interoperability.
• Optimize Case Management SLA Management and Knowledge Base functionalities within CRM.
• Ensure rolebased security and compliance with financial sector regulations.
• Lead development initiatives and mentor junior developers.

• 46 years of handson experience with Microsoft Dynamics 365 CRM (Sales & Service modules).
• Expertlevel JavaScript skills with strong proficiency in C# Dataverse SDK and Power Automate workflows.
• Experience integrating Azure services APIs and OAuth authentication into CRM solutions.
• Strong understanding of custom connectors security roles and business process automation.

• Microsoft Certified: Power Platform Functional Consultant Associate (PL200
• Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate (MB230
• Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate (MB210

The salary is AED 30000 depending on experience.

Required Experience:

Contract