IT Officer for International School
Job Summary
International Community Schools (ICS) Abu Dhabi
International Community Schools Abu Dhabi is seeking a qualified and experienced IT Officer (school experience mandatory) to oversee and support the schools IT infrastructure and daily technology operations.
The ideal candidate will have strong expertise in Google Admin Console and Microsoft 365 administration as well as hands-on experience in Network & Infrastructure Management including configuration and management of firewalls switches VLANs access points and AVAYA systems. This role requires a proactive professional capable of supporting both academic and administrative technology needs efficiently and securely.
Manage and maintain the schools IT infrastructure including servers firewalls switches VLANs access points and structured cabling.
Configure and monitor network security performance and uptime.
Manage and support AVAYA telephony systems.
Ensure data security backup systems and disaster recovery processes are in place and functioning.
Administer Google Admin Console (user accounts groups security policies device management).
Manage Microsoft 365 (Exchange Teams SharePoint licensing user provisioning).
Maintain DNS records including MX SPF DKIM and DMARC configurations.
Ensure smooth email and collaboration platform operations.
Install configure and maintain desktops laptops printers interactive boards and other IT equipment.
Troubleshoot hardware software and network-related issues.
Provide timely technical support to staff and administration.
Maintain IT asset inventory and documentation.
Provide day-to-day IT support to teaching and administrative staff.
Assist with classroom technology integration.
Support online learning platforms and digital tools.
Conduct basic IT orientation and training sessions for staff when required.
Support ERP systems (experience with Orison ERP preferred).
Support school timetabling systems (experience with ASC Timetables ASC TT preferred).
Ensure all school applications run efficiently and securely.
Maintain IT policies and procedures.
Prepare IT reports when required.
Ensure compliance with ADEK regulations and school IT standards.
Bachelors Degree in IT Computer Science or related field.
Mandatory prior experience in a school IT environment (UAE preferred).
Strong hands-on experience in:
Google Admin Console
Microsoft 365 Administration
Firewall & Network Management
VLAN configuration
Wireless Access Points
AVAYA systems
Advanced proficiency in MS Office especially Microsoft Excel (advanced level).
Strong troubleshooting and problem-solving skills.
Excellent communication skills in English.
Ability to work independently and manage multiple priorities.
Experience with Orison ERP
Experience with ASC Timetables (ASC TT)
Knowledge of ADEK IT compliance requirements
Experience in multi-branch school environments
- Salary Range: AED 5000 - 6000 (max)
- Additional benefits as per UAE Labour Law and school policy.
Company Industry
IT Services and IT Consulting
Key Skills
- Children Activity
- Animal
- EAM
- ITIL
- BI
- Brew