Head Therapist
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Job Summary
Supervise train and develop spa therapists to ensure exceptional treatment quality and guest service standards.
Oversee daily spa operations including therapist scheduling treatment room preparation hygiene and safety standards.
Monitor treatment and retail sales performance implement sales strategies and achieve revenue targets.
Manage spa inventory stock control product displays and supplier coordination.
Assist the Spa Manager with recruitment therapist assessments performance appraisals and team development.
Collaborate with Front Office Concierge and Recreation teams to enhance guest experiences promote spa services and maximise revenue opportunities.
Requirements
Qualifications :
Minimum 23 years of experience in a supervisory role within a luxury hotel spa.
Recognised certification or diploma in Spa Therapy Beauty Therapy or a related field.
Strong knowledge of spa treatments retail sales and daily spa operations.
Proven leadership team training and performance management skills.
Excellent communication guest service and organisational skills.
Strong commercial awareness with the ability to achieve sales targets.
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
