Head Therapist

• Supervise train and develop spa therapists to ensure exceptional treatment quality and guest service standards.

• Oversee daily spa operations including therapist scheduling treatment room preparation hygiene and safety standards.

• Monitor treatment and retail sales performance implement sales strategies and achieve revenue targets.

• Manage spa inventory stock control product displays and supplier coordination.

• Assist the Spa Manager with recruitment therapist assessments performance appraisals and team development.

• Collaborate with Front Office Concierge and Recreation teams to enhance guest experiences promote spa services and maximise revenue opportunities.

Requirements

Qualifications :

• Minimum 23 years of experience in a supervisory role within a luxury hotel spa.

• Recognised certification or diploma in Spa Therapy Beauty Therapy or a related field.

• Strong knowledge of spa treatments retail sales and daily spa operations.

• Proven leadership team training and performance management skills.

• Excellent communication guest service and organisational skills.

• Strong commercial awareness with the ability to achieve sales targets.

Remote Work :

No

Employment Type :

Full-time