Guest Relations Supervisor - Franchise
Posted on :
22-02-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2553200
Key Responsibilities:
Supervise and train a team of Guest Relations staff to provide exceptional customer service to our guests
Handle guest inquiries, complaints, and requests in a timely and professional manner
Monitor guest satisfaction and take necessary actions to resolve any issues
Maintain a high level of knowledge about the hotel's services, facilities, and local attractions to assist guests with their needs
Coordinate with other departments to ensure smooth operations and guest satisfaction
Employment Type
Full Time
Company Industry
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
Key Skills
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