Reservation Supervisor

• Follow and ensure implementation for the entire Reservations department procedures and processes.
• Actively seek opportunities to increase revenue.
• Ensure constant delivery of excellent customer service.
• Carry out daily tasks and coordinate with Reservation Team
• Review booked reservations and arrival reports daily.
• Ensure smooth communication in regard to bookings and occupancy.
• Reviews no-show and cancelled reservations and process charges according to the policy.
• Performs other duties pertinent to this job as assigned.

Qualifications

• Bachelor’s Degree from a reputable university or Hospitality Degree.
• Minimum 5 of experience from a reputed hotel or beach resort.
• Fluent in English.
• Excellent communication skills.
• Excellent interpersonal and organizational skills.
• Excellent management skills.
• Strong planning and budgetary skills.
• Confident and dynamic personality.
• Strong analytical and project management skills.