Front Desk Coordinator

Front Desk Coordinator IIQAF

Location: Dubai UAE

Employment Type: Full-Time

Company: IIQAF GROUP

About Us:

The IIQAF Group of Companies is a global leader in providing services in the Hospitality Information Technology Tourism Insurance Education Manpower Supply and Health Care Industries. Established in 1986 the company has grown to become a major player in the international market with operations in the UK Canada Singapore and GCC

Role Overview:

We are seeking a highly motivated and professional Front Desk Coordinator to join our esteemed establishment in the Leisure Travel & Tourism industry. The Front Desk Coordinator will be the first point of contact for our guests playing a critical role in ensuring a warm and welcoming atmosphere. This individual will be responsible for managing the front desk operations providing exceptional customer service and promoting a positive experience for all visitors.

Responsibilities:

• Greet and welcome guests promptly and professionally providing assistance and information as needed.
• Answer screen and forward incoming phone calls in a courteous manner.
• Manage visitor sign-in and ensure security protocols are followed.
• Schedule and coordinate appointments meetings and conference room bookings.
• Handle incoming and outgoing mail and deliveries efficiently.
• Maintain a clean organized and inviting reception area.
• Support administrative tasks such as data entry filing and document preparation.
• Collaborate with team members to address client needs and facilitate smooth communication.
• Assist in coordinating travel arrangements and logistics when required.

Requirements:

• High school diploma or equivalent; additional education in hospitality or administration is a plus.
• Proven experience in front desk customer service or administrative roles preferably within the Leisure Travel & Tourism sector.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to multitask effectively.
• Proficiency in MS Office Suite and familiarity with booking or CRM systems.
• Professional appearance and a friendly approachable demeanor.
• Ability to remain calm and composed under pressure.
• Flexibility to adapt to changing priorities and schedules.

Benefits:

• Competitive salary and performance-based incentives.
• Opportunities for professional growth within the Leisure Travel & Tourism industry.
• Supportive and inclusive work environment.
• Access to industry events and training programs.
• Comprehensive health and wellness benefits.

Job Type: Full-time

Pay: AED 6000.00 AED 7000.00 per month