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Desktop Support Engineer L2 AE
Job Location:
Salary:
Experience Required:
Posted:
21 July 2026 (20 days ago)
Posted:
Application Deadline:
19 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Join our global IT team as a Desktop Support Engineer and become the go-to tech expert in one of our international offices! Were looking for problem-solvers who can deliver world-class on-site support and keep our teams running smoothly across the globe. If youre ready to take your IT career international apply today positions are filling fast!
Key Responsibilities:
- Be the frontline IT hero providing on-site technical support for hardware software and network issues
- Deploy and troubleshoot Windows OS macOS Microsoft 365 and enterprise applications
- Manage Active Directory user accounts and access controls
- Support mobile devices printers and conference room AV systems
- Document solutions and contribute to our global knowledge base
Requirements
- 2 years hands-on experience in desktop support or IT helpdesk
- Fluent in Arabic and English (written and spoken) mandatory.
- Strong knowledge of Windows 10/11 Microsoft 365 and basic networking
- Experience with ticketing systems and remote support tools
- Excellent troubleshooting and customer service skills
- Certifications (A Microsoft ITIL) are a plus
Benefits
- Competitive salary
- Global career growth opportunities
- Cutting-edge technology environment
- Multicultural work experience
Act Fast Apply Today!
Positions are filling quickly! Submit your resume NOW to be considered.
Key Skills
- Mac Os
- Active Directory
- Desktop Support
- Computer Networking
- Mobile Devices
- Windows
- Remote Access Software
- SCCM
- Help Desk
- Operating Systems
- Remedy
- Troubleshooting
About Company
Our History Founded in Belgium in 2001 as an IT services company, Excis expanded across Europe and established it’s HQ in the UK. The delivery of 24/7 support was followed by the provision of end-to-end solutions, including IT and audiovisual design, installation and servicing. Exci ... View more
