Desktop Support Engineer L2 AE
ملخص الوظيفة
- Be the frontline IT hero providing on-site technical support for hardware software and network issues
- Deploy and troubleshoot Windows OS macOS Microsoft 365 and enterprise applications
- Manage Active Directory user accounts and access controls
- Support mobile devices printers and conference room AV systems
- Document solutions and contribute to our global knowledge base
- 2 years hands-on experience in desktop support or IT helpdesk
- Fluent in Arabic and English (written and spoken) mandatory.
- Strong knowledge of Windows 10/11 Microsoft 365 and basic networking
- Experience with ticketing systems and remote support tools
- Excellent troubleshooting and customer service skills
- Certifications (A Microsoft ITIL) are a plus
- Competitive salary
- Global career growth opportunities
- Cutting-edge technology environment
- Multicultural work experience
المهارات المطلوبة
- Mac Os
- الدليل النشط
- دعم سطح المكتب
- Computer Networking
- Mobile Devices
- Windows
- Remote Access Software
- SCCM
- الدعم الفني
- Operating Systems
- العلاج
- استكشاف الأخطاء وإصلاحها
عن الشركة
Our History Founded in Belgium in 2001 as an IT services company, Excis expanded across Europe and established it’s HQ in the UK. The delivery of 24/7 support was followed by the provision of end-to-end solutions, including IT and audiovisual design, installation and servicing. Exci ... اعرض المزيد