Customer Success Specialist
Posted on :
05-04-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2693578
Roles & Responsibilities
The main aim of a Customer Success Specialist is to maximize customer satisfaction to secure their renewal of Services contracts including digital services (SAAS). The role of a Customer Success Specialist is to manage the portfolio of these customers through:
• Anticipating pipeline of customers to start the Customer Success Specialist journey with them once Assets activated under Contract including but not limited to the connected Assets.
• Create and deployment Customer Success Frameworks to drive key outcomes related to churn mitigation, increased pull through, renewal management and visibility into at-risk accounts.
Employment Type
Full Time
Department / Functional Area
Key Skills
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