Customer Support Team Lead
Posted on :
04-01-2024
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Job Description
Req ID : 2433901
Requirements
- Masters/MBA and PMP
- 4-5 years experience in customer success/support teams. Entrepreneurial and high growth tech firm experience preferred.
- Experience in handling multiple projects, project management and coordination
- with stakeholders
- Proven customer support experience;
- Familiar with CRM systems and practices.
- Customer orientation and ability to adapt/respond to different types of characters;
- Excellent communication and presentation skills;
- Excellent phone contact handling skills and active listening
- Data Handling skills - KPI management
- Ability to multitask, prioritize and manage time effectively.
- Interpersonal relationship - handle a large team with varied skills and dimensions
- Stakeholder Management - ability to build relations with diverse user base
Employment Type
Full Time
Department / Functional Area
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