Customer Success Executive
Job Location:
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Location: UAE
Salary: AEDattractive performance-based incentives
We are looking for a customer-focused Customer Success Executive to support tenants and landlords using Clients RNPL solutions. The role ensures smooth onboarding high satisfaction and strong adoption while supporting property sourcing through outbound calling.
-
Act as the primary point of contact for tenant and landlord inquiries related to RNPL
-
Support onboarding and troubleshoot issues on the Clients online portal
-
Deliver RNPL tutorials via calls email and chat
-
Monitor tenant satisfaction and follow up post-lease to ensure retention
-
Collect feedback and recommend product improvements to reduce support volume
-
Support property sourcing through outbound cold calling for consultants
-
Minimum 3 years experience in outbound sales customer success or support roles
-
Strong communication skills with a customer-first mindset
-
Comfortable working with digital platforms and CRM tools
-
Sales & negotiation
-
Relationship and retention management
-
Clear communication and empathy
-
Customer satisfaction (CSAT) focus
-
Process improvement mindset
Customer Success from RNPL 100 AED for any closed deal under 50K annual and 200 AED for any deal above .. 10% of total successful 10 Landlords subscriptions total value.
Key Skills
- Bidding
- Business Solutions
- ABAP
- Business Operations
- Business Sales
- Corporate Marketing
