Customer Success Executive
موقع الوظيفة:
الراتب شهرياً:
تم النشر:
آخر موعد للتقديم:
عدد الوظائف الشاغرة:
ملخص الوظيفة
Location: UAE
Salary: AEDattractive performance-based incentives
We are looking for a customer-focused Customer Success Executive to support tenants and landlords using Clients RNPL solutions. The role ensures smooth onboarding high satisfaction and strong adoption while supporting property sourcing through outbound calling.
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Act as the primary point of contact for tenant and landlord inquiries related to RNPL
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Support onboarding and troubleshoot issues on the Clients online portal
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Deliver RNPL tutorials via calls email and chat
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Monitor tenant satisfaction and follow up post-lease to ensure retention
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Collect feedback and recommend product improvements to reduce support volume
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Support property sourcing through outbound cold calling for consultants
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Minimum 3 years experience in outbound sales customer success or support roles
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Strong communication skills with a customer-first mindset
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Comfortable working with digital platforms and CRM tools
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Sales & negotiation
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Relationship and retention management
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Clear communication and empathy
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Customer satisfaction (CSAT) focus
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Process improvement mindset
Customer Success from RNPL 100 AED for any closed deal under 50K annual and 200 AED for any deal above .. 10% of total successful 10 Landlords subscriptions total value.
المهارات المطلوبة
- تقديم العروض أو العطاءات
- حلول الأعمال التجارية
- ABAP
- عمليات تسيير الأعمال
- مبيعات الأعمال
- التسويق المؤسسي
