Chief Operations Officer- Khobar KSA

Strategic Planning and Execution:

Collaborate with the MD and senior management to develop and execute comprehensive operational and growth strategies that align with revenue enhancement goals.

Define and implement the organizations strategic plan ensuring alignment with the overall vision mission and objectives.

Conduct strategic assessments and develop actionable plans to enhance market position competitive advantage and longterm sustainability.

Revenue Enhancement and Business Development:

Spearhead efforts to identify and capitalize on revenuegenerating opportunities diversifying the organizations income streams.

Develop and execute strategies for expanding existing business lines and exploring new ventures.

Drive business development initiatives to acquire new clients establish partnerships and increase revenue.

Operational Excellence and Efficiency:

Implement best practices and operational procedures to optimize processes reduce costs and enhance efficiency across all departments and regions.

Monitor and analyze key performance indicators (KPIs) to identify opportunities for process improvement cost control and performance optimization.

Ensure consistent delivery of highquality products and services across all HORECA establishments.

Team Leadership and Development:

Provide strong leadership guidance and mentorship to a team of senior managers including Operations Managers Marketing Manager Brands Managers Catering Manager Food and Safety Manager and Supply Chain (SCM) Manager.

Foster a culture of high performance innovation and continuous improvement within the operational teams.

Recruit train and develop talent to align with organizational growth objectives.

Financial Management and Budgeting:

Develop and manage operational budgets closely monitoring financial performance and cost control measures.

Collaborate with Finance teams to optimize financial strategies maximize revenue and align with growth objectives.

Prepare and present financial reports and analyses to senior management and the Board of Directors.

Customer Satisfaction and Experience:

Lead efforts to enhance customer satisfaction and experience aligning service delivery with brand values and marketing strategies.

Analyze customer feedback and market trends to drive improvements and innovation in customer interactions.

Collaborate with marketing and brands teams to ensure a consistent and exceptional guest experience.

External Engagement and Partnerships:

Establish and nurture relationships with external partners suppliers investors and industry contacts to explore collaboration opportunities and revenue growth.

Represent the organization in external meetings industry events and conferences to enhance industry relationships and brand visibility.

Regulatory Compliance and Risk Management:

Ensure compliance with relevant laws regulations and industry standards.

Identify and mitigate risks that may impact the organizations business operations reputation and financial performance.

Requirements