Chief of Staff
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Job Summary
The Chief of Staff is a senior leadership role responsible for supporting executive leadership in driving strategic priorities organisational alignment and operational excellence. This position acts as a strategic partner and trusted advisor ensuring effective execution of initiatives coordination across functions and informed decision-making at the highest level.
Act as a strategic advisor and operational partner to executive leadership enabling effective decision-making and execution
Drive alignment of organisational priorities across departments and functions
Lead and manage high-impact strategic initiatives and special projects from planning through delivery
Provide oversight on governance performance metrics and operational effectiveness
Prepare executive-level reports presentations briefings and strategic analyses
Facilitate communication and collaboration between leadership internal teams and external stakeholders
Represent executive leadership in meetings forums and engagements when required
Identify risks challenges and opportunities providing proactive solutions and recommendations
Support organisational change initiatives and continuous improvement efforts
Bachelors degree in Business Administration Management Public Policy or a related discipline
Masters degree or MBA is strongly preferred
Typically 7 years of experience in senior management strategy operations or advisory roles
Proven experience working closely with executive leadership or boards
Strong background in project management and cross-functional coordination
Demonstrated ability to manage complex initiatives in fast-paced environments
Strategic thinking and problem-solving
Strong executive presence and communication skills
Advanced organisational and prioritisation abilities
Stakeholder management and relationship-building expertise
High level of discretion integrity and professionalism
Ability to work under pressure and adapt to evolving priorities
Strong written and presentation skills
Multilingual (Arabic & English) capability is an advantage
Experience in complex multi-stakeholder environments is desirable
Company Industry
IT Services and IT Consulting
Key Skills
- Compliance Management
- Customer Retention
- Quality Assurance
- Customer Service
- Extensive Knowledge
- Account Management
- Front Office
- Telephone Calls
- Needs Analysis
- Cold calls
- Business Relationships
- Customer Complaints
- Sales Goals
- Sales Process
- New Clients
