Assistant Product Delivery Manager Dubai United Arab Emirates - Western Union

Assistant Product Delivery Manager Dubai United Arab Emirates

Does playing a critical role in the financial services digital space sound exciting to you How about working for a global fintech company with an advanced team that is passionate about better serving our customers and innovating our business models by leveraging the latest digital technologies

Western Union is changing Our vision is to be the preferred financial services provider for the underserved billions of people and businesses with unmet financial service needs That means aggressively pursuing digital mobile ATM/kiosk and stored value card strategies that meet the needs of todays global consumers and businesses So if youre looking for a company on the move then please apply to join our expanding team Were seeking an Assistant Product Delivery Manager based in our Dubai office in the United Arab Emirates

Western Union powers your pursuit

This position is for an Assistant Product Delivery Manager within WU Digital Regional Team covering the Middle East region You will report to the Regional Product Delivery Group Leader and work closely with him to define the mobile/web/omnichannel products specifications and coordinate the launches in alignment with our product strategy and roadmap The ideal candidate will be experienced in digital products in both upstream product and service definition and downstream product development and execution

Responsibilities

• Assist in documenting product requirements features and functionalities
• Manage products through the product development lifecycle working with key stakeholders for alignments and updates
• Maintain a product backlog for enhancements and get alignment and approvals from stakeholders as needed
• Assist in managing endtoend digital product implementation and coordinating with all relevant internal and external stakeholders
• Assist in performing regular reporting on the digital products implementations and new enhancements progress
• Assist in implementing and maintaining a digital products performance dashboard based on data analytics (customers transactions etc)

Role requirements

• Undergraduate or Graduate degree in engineering business or equivalent
• years of experience building and launching consumer applications on web and mobile platforms
• At least years of product management experience in Web/Mobile technologies and Web/Mobile user experience
• Experience managing a team of product analysts
• Strong business writing numerical analysis and verbal communication skills
• Get things done attitude Selfmotivated with the ability to rollup sleeves and prioritize critical deadlines
• Attention to detail and a penchant for creating great customer experiences
• Experience working with multiple stakeholders/teams in different countries with different cultural backgrounds
• Strong experience of agile preferred
• Experience working in a multinational organization
• Experience in financial services
• Experience in global money movement a plus
• Experience working on digital products in the money transfer industry desirable

We make financial services accessible to humans everywhere Join us for whats next

Western Union is positioned to become the worlds most accessible financial services company transforming lives and communities Were a diverse and passionate customercentric team of over employees serving countries and territories reaching customers and receivers around the globe More than moving money we design easytouse products and services for our digital and physical financial ecosystem that help our customers move forward

Just as we help our global customers prosper we support our employees in achieving their professional aspirations Youll have plenty of opportunities to learn new skills and build a career as well as receive a great compensation package If youre ready to help drive the future of financial services its time for Western Union Learn more about our purpose and people at confidential

Benefits

You will also have access to shortterm incentives multiple health insurance options accident and life insurance and access to bestinclass development platforms to name a few

(confidential Please see the locationspecific benefits below and note that your Recruiter may share additional rolespecific benefits during your interview process or in an offer of employment

Your Dubai specific benefits include

• days annual holiday
• Life/Medical Cover

Western Union values inperson collaboration learning and ideation whenever possible We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals By connecting facetoface we are better able to learn from our peers problemsolve together and innovate

Our Hybrid Work Model categorizes each role into one of three categories Western Union has determined the category of this role to be Hybrid This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location The expectation is to work from the office a minimum of three days a week

We are passionate about diversity Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve We do not discriminate based on race color national origin religion political affiliation sex (including pregnancy) sexual orientation gender identity age disability marital status or veteran status The company will provide accommodation to applicants including those with disabilities during the recruitment process following applicable laws

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