Financial Business Partner

• Execute all assigned tasks and to ensure that these are executed efficiently, accurately and in a timely manner.
• Report on the overall performance and work progress of tasks assigned.

Customer related:

• Execute all customer facing transactions in line with ADDC customer strategy resulting in higher satisfaction and timely delivery of services.
• Address customer needs, problems and requests in a timely manner.
• Ensure the delivery of a world-class customer experience.
• Support the customer focused culture minimizing disruption to impacted customers ensuring customers are kept informed.

Operational Excellence related:

• Coordinates and consolidates the annual forecast exercise of the directorate. This includes dispatching of departmental forecasts to line managers, advising/discussing with them planned increases/deletions and all forms of department activities and initiatives.
• Reviews annual forecasts and budgets. Follows up the implementation of these plans in an optimal manner ensuring that department costs are budgeted for appropriately.
• Ensure budget and costs are appropriately updated in the system.
• Coordinate with internal and external stakeholders and respond to all queries relating to budget and actual costs.
• Assist with preparation of risk assessments.
• Support the department with any analytical review and financial implication assessment that may arise from time to time based on the department need.
• Overview processes within the department, identify and propose for improvement to achieve effectiveness and efficiency in operation.