Hospital Director

Job Summary:

The COO/Hospital Director will provide strategic leadership and executive oversight for entire hospital operations ensuring the delivery of high-quality patient care regulatory compliance financial sustainability and long-term organizational growth. He/She will partner closely with clinical and administrative leaders to drive operational excellence develop long-term strategies and position the hospital as a leading healthcare provider in the region.

Job Responsibilities:

Timely Commencement and Phased Commissioning

Deliver on-time go-live and subsequent phase gates with explicit readiness criteria (licensing staffing and training equipment validation safety drills information systems revenue-cycle dry runs).

Publish a commissioning dashboard; maintain a risk register; escalate critical path issues with mitigation plans.

Ensure readiness of Operating Theatres Endoscopy rooms ICU Laboratory Radiology Nuclear Medicine and Pharmacy for each phase; conduct mock inspections and close actions before go/no-go.

Drive the phased expansion of IP beds ICU beds Operating Theatres Endoscopy suites and new clinical specialties in alignment with the business feasibility plan regulatory requirements and demand forecasts. Ensure each expansion stage is backed by robust operational readiness resource planning credentialing infrastructure activation and financial viability assessments.

Strategy P&L and Growth

Own the hospital P&L; achieve revenue margin and cash-flow targets approved by the Board.

Translate group strategy into annual operating plans and service-line business cases for: Gastroenterology and GI Surgery Surgical Oncology Medical Oncology Cardiology ICU Operating Theatres Endoscopy Suites Radiology Nuclear Medicine and a full-service Laboratory.

Lead pricing and contracting with insurers and corporate clients; develop referral networks and community partnerships to grow outpatient and inpatient volumes.

Operations and Administration (Non-Clinical)

Lead Operations Finance Human Resources Supply Chain IT Facilities Health & Safety Revenue Cycle Patient Experience & Sales and Marketing.

Optimize throughput and access: bed occupancy Average Length of Stay (ALOS) operating theatre on-time starts and room turns ICU throughput endoscopy utilization imaging and laboratory turnaround times denial prevention and recovery.

Drive continuous improvement and prudent cost management without compromising patient experience.

Clinical Coordination

Operate a formal cadence (Operations Council Quality and Safety forums weekly huddles) to align staffing scheduling and capacity with clinical pathways.

Jointly discuss and agree on key clinical strategies and service priorities; remove administrative barriers to clinical performance while respecting clinical autonomy. The COO/Hospital Director executes operational fixes and the Medical Director owns clinical judgment.

Jointly monitor quality and patient-experience indicators and implement operational corrective actions.

Regulatory Accreditation and Compliance (Administrative Scope)

Secure and maintain approvals from DHCC DHA/MoHAP Civil Defense Municipality FANR and other authorities per phase; keep all licenses current.

Representing the hospital to regulators (DHCC DHA MoHAP) insurers investors and media.

Maintain continuous accreditation readiness (e.g. JCI ISO CAP etc) through policy deployment staff training documentation audits and timely closure of findings.

Uphold ethical business practices data privacy radiation safety and robust financial/contractual controls.

People Culture and Physician Engagement (Administrative Scope)

Build a high-performing administrative leadership team; ensure workforce planning productivity and retention for clinical and non-clinical functions.

Partner with the Medical Director on physician engagement (operating theatre access endoscopy scheduling multidisciplinary team meetings).

Foster a culture of accountability collaboration service excellence and patient-first behaviors.

Digital Data and Analytics

Increase adoption of the hospital information system and electronic records for scheduling documentation coding integrity analytics and board reporting.

Advance automation of pre-authorizations inventory and quality reporting; ensure a single source of truth for performance data.

Innovation digital health adoption sustainability initiatives (green hospital practices) and AIenabled patient care models.

Risk Security and Business Continuity

Own the administrative risk register; lead business continuity planning facility readiness vendor risk and cyber security; run periodic drills and report posture to the Board.

Brand Partnerships and Community

Position the hospital as a regional GI-led center with Oncology and Cardiology anchors; build affiliations outreach and reputation through targeted programs.

Act as the hospitals ambassador building trust with patients community leaders and international partners.

Board Reporting and Governance

Provide timely performance packs; seek approvals for capital and major contracts; ensure transparent escalations and audit closures.

Ensure effective governance processes transparent reporting and compliance with board directives. Support board committees with timely insights and risk assessments.

Environmental Health and Safety

Ensure full compliance with all authority requirements across clinical and non-clinical functions; adhere to organizational health and safety roles standards and legal obligations.