Payment Network Scheme Manager
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Job Summary
Job Title: Payment Network Scheme Manager
Job Summary:
We are looking for a Payment Network Scheme Manager to manage relationships and compliance with card / payment network schemes (e.g. Visa Mastercard Amex etc.) ensure scheme rules compliance drive scheme-certifications / audits manage risk & disputes under those schemes and align business operations with scheme standards. Must be a strategic thinker with deep understanding of global payment networks scheme rules and regulatory requirements.
Key Responsibilities
Manage relationships with major payment networks / schemes (Visa Mastercard Amex Discover JCB etc.) including contract negotiations scheme memberships certifications audits.
Ensure compliance with scheme rules technical specifications operational standards card brand branding rules interchange rounding chargeback dispute-resolution acquirer / issuer rules etc.
Lead scheme-certification efforts (e.g. when launching new products new regions or when scheme rules change) and maintain scheme compliance.
Monitor scheme risk-areas: fraud chargebacks compliance violations; work with internal teams (fraud operations legal) to mitigate.
Coordinate with internal technical product operations legal / compliance teams to ensure scheme requirements are correctly implemented in systems and processes.
Keep up to date with changes in scheme rules regulatory changes industry trends; interpret their implications for the product/business.
Oversee process for handling disputes chargebacks network investigations / inquiries; ensure resolution prevention tracking.
Develop and maintain internal policies standards checklists for scheme compliance.
Provide training / awareness internally about scheme rules dependencies and impacts (for operations support product etc.).
Work with external auditors or assessors as needed; prepare required documentation data and evidence for audits.
Support new business / product launches for ensuring scheme coverage / requirements are met (certifications technical compliance etc.).
Qualifications & Skills
Bachelors degree (or higher) in Finance Law Business Engineering or related field.
7 years in payments / card scheme / network operations / compliance in fintech banking payments industry.
Deep knowledge of card network scheme rules (Visa Mastercard Amex etc.) dispute / chargeback management interchange authorization/capture/settlement rules.
Experience with scheme certification (EMV tokenization network switching PCI etc.).
Excellent understanding of regulatory / compliance landscape (e.g. data protection anti-money laundering financial regulations affecting payments).
Strong cross-functional collaboration: be able to work with product engineering legal operations.
Strong negotiation skills (contracts with schemes acquirers partners).
Analytical skills: able to interpret scheme performance metrics dispute volumes losses etc. and propose improvements.
Excellent communication skills (verbal & written) ability to represent the business with external stakeholders.
Ability to manage projects (certifications audits launches) end-to-end tracking timelines ensuring deliverables.
Integrity attention to detail etc.
