SEM Sales Representative

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

About Division:

Shandong Engineering Machinery Co. Ltd. manufactured SEM branded wheel loaders in China for more than 60 years and became a wholly owned subsidiary of Caterpillar in 2008.

As an important strategic brand of Caterpillar SEM has its own brand proposition distribution channels marketing strategy and product support. The SEM brand of wheel loaders soil compactors motor graders and tracktype tractors are targeted to meet customers needs in China and overseas markets. SEM products meet or exceed regional industry requirements for quality and reliability.

Role Summary

We are looking for an SEM Sales Representative to lead and manage dealers relationships with an objective of marketing the company products services and assist in the development of dealer sales capability.

What You Will Do

• Demonstrate an understanding of the business model and act within the business process guidance on the reviewal and approval of variance programs and commercial actions.
• Design and assisting dealers on the forecast sales/rental/used strategy planning and sales techniques supporting the rollout of new products.
• Performing regular sales performance reviews with dealers and ensuring implementation of corrective actions where needed.
• Leading the selling opportunities identification customer satisfaction improvement and business relationship enhancement.

Skills You Will Have

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Industry & Product Knowledge: Knowledge of the organizations industry group component product groups trends directions major issues regulatory considerations and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
• Decision Making and Critical Thinking: Knowledge of the decisionmaking process and associated tools and techniques; ability to accurately analyse situations and reach productive decisions based on informed judgment.
• Effective Communications: Understanding of effective communication concepts tools and techniques; ability to effectively transmit receive and accurately interpret ideas information and needs through the application of appropriate communication behaviours.
• Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients vendors and peers.
• Business Development: Knowledge of business development tools techniques and approaches; ability to explore and develop potential areas of business growth for the organization.
• Value Selling: Knowledge of the principles and practices for selling products technology and services; ability to provide overall product/service value and to differentiate support offerings that address clearly understood customer needs.

What Will Put You Ahead

• Proven experience (5 8 years minimum) In a similar role within industries such as construction equipmentspecifically in Africaand the Middle East.
• A completed university degree in Engineering or related field.
• Must be proficient in English French and Arabic.
• Ability to use value selling techniques to successfully engage customers.
• Research the customers industry demands and customize a plan before attempting sales calls.
• Discuss issues and considerations regarding current value selling practices and recommend potential improvements.
• Ability to quantify proposed costs benefits and value in customer terms.
• Define and document valueadded activities and their benefits to customers beyond the initial sales transaction.

What We Offer:

From day one youre set up to thrive at Caterpillar: helpful training relatable mentors global experience competitive salary package worklife balance and the growth opportunities you expect with a Fortune 100 company.

ADDITIONAL INFORMATION:

Please frequently check the email associated with your application including the junk/spam folder as this is the primary correspondence method. If you wish to know the status of your application please use the candidate login on our career website as it will reflect any updates to your status.

At Caterpillar we embrace and promote diversity we encourage our people to be themselves this is a place where we succeed on merit.

NB: The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.

Pending the number of applications the criteria for the position may be enhanced to facilitate shortlisting.

Posting Dates:

Caterpillar is an Equal Opportunity Employer (EEO).

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