Executive Housekeeper
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Job Description
As the Executive Housekeeper you will be responsible for one of the biggest departments in the hotel. Your influence on the team will ensure the delivery of an exceptional customer experience. You will be in charge of the entire housekeeping team and ensure due to your excellent knowledge and management skills that all guest rooms and public areas are sufficiently cleaned and up to the high standards. Further you will provide the team members with guidance and training implement SOPs and ensure well maintained guest facilities.
- Plan manpower requirements to achieve an efficient usage of labour considering business needs and seasonal trends.
- Ensure daily/weekly/monthly/Yearly Duty roster is share with team based on business
- Prepare yearly budgets for housekeeping and laundry.
- Remain fully accountable for revenue objectives.
- Makes recommendations to the Director of Room or designate regarding the upkeep of furnishings facilities and equipment ensuring they are clean and in good repair as part of the Care programs.
- Work with executive team memmebrs across the hotel to ensure all guest requirements are met.
- Sets and reviews standards and ensures effective training to meet the standards
- Ensure that all public guestfacing and back of house areas of the hotel are properly cleaned at all times.
- Ensure health & safety requirements are adhered to.
- Ensure that departmental SOPs are current and in effect and available for all Team Members to use as reference revise and update when necessary.
- Ensure a full grip of entire housekeeping (Arrival Service turndown and deep cleaning of the Villa)
Qualifications :
At least five years experience as a senior leader in a housekeeping department
Experience in a luxury hotel brand
Excellent HACCP knowledge
Fluent in English
Eye for detail
Passion for developing others
Additional Information :
Is able to relocate in a remote area
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
