Roles and responsibilities
About the job
Receptionist- UAE National
Gender - Any
. Communication Skills
- Clear verbal and written communication.
- Politeness and professionalism when interacting with clients, customers, or colleagues.
2. Customer Service Skills
- Friendly and approachable demeanor.
- Ability to address customer inquiries and resolve complaints effectively.
3. Organization and Time Management
- Managing multiple tasks efficiently.
- Maintaining a tidy and organized reception area.
4. Technical Skills
- Proficiency with office software (e.g., Microsoft Office, Google Workspace).
- Familiarity with phone systems, scheduling tools, and database management.
5. Multitasking Abilities
- Handling incoming calls, emails, and walk-in clients simultaneously.
- Prioritizing tasks effectively.
6. Problem-Solving Skills
- Quickly addressing unexpected issues.
- Staying calm under pressure and finding solutions.
7. Professional Appearance and Etiquette
- Dressing appropriately for a business environment.
- Exhibiting a warm and courteous attitude.
8. Attention to Detail
- Ensuring accuracy in messages and scheduling.
- Being detail-oriented with administrative tasks.
- Verbal Communication: Speaking clearly, professionally, and courteously.
- Written Communication: Drafting emails, memos, and messages accurately.
- Active Listening: Fully understanding client or visitor inquiries.
- Phone Etiquette: Handling calls efficiently and professionally.
9. Confidentiality and Discretion
- Handling sensitive information with care.
- Maintaining professional boundaries.
10. Adaptability
- Adjusting to changing schedules or responsibilities.
- Working well in fast-paced or unpredictable environments
- Handling sensitive information with care.
- Maintaining professional boundaries.
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Desired candidate profile
1. Communication Skills
- Clear verbal and written communication.
- Politeness and professionalism when interacting with clients, customers, or colleagues.
2. Customer Service Skills
- Friendly and approachable demeanor.
- Ability to address customer inquiries and resolve complaints effectively.
3. Organization and Time Management
- Managing multiple tasks efficiently.
- Maintaining a tidy and organized reception area.
4. Technical Skills
- Proficiency with office software (e.g., Microsoft Office, Google Workspace).
- Familiarity with phone systems, scheduling tools, and database management.
5. Multitasking Abilities
- Handling incoming calls, emails, and walk-in clients simultaneously.
- Prioritizing tasks effectively.
6. Problem-Solving Skills
- Quickly addressing unexpected issues.
- Staying calm under pressure and finding solutions.
7. Professional Appearance and Etiquette
- Dressing appropriately for a business environment.
- Exhibiting a warm and courteous attitude.
8. Attention to Detail
- Ensuring accuracy in messages and scheduling.
- Being detail-oriented with administrative tasks.
9. Confidentiality and Discretion
- Handling sensitive information with care.
- Maintaining professional boundaries.
10. Adaptability
- Adjusting to changing schedules or responsibilities.
- Working well in fast-paced or unpredictable environments.