Restaurant Manager
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Job Description
Team Leadership and Management:
- Oversee and motivate restaurant staff including waitstaff kitchen staff and frontofhouse employees.
- Conduct regular team meetings for communication feedback and fostering a positive work culture.
Guest Experience:
- Ensure exceptional customer service maintaining a welcoming and attentive atmosphere.
- Promptly address guest feedback and concerns striving for customer satisfaction.
Operations Oversight:
- Manage all restaurant operations including service kitchen activities and customer flow.
- Ensure compliance with health and safety regulations and proper food handling practices.
Financial Management:
- Manage the restaurant budget maximizing revenue and controlling costs.
- Analyze financial reports identify improvement areas and implement strategies for profitability.
Inventory Control and Ordering:
- Monitor inventory levels and coordinate with suppliers for timely stock replenishment.
- Implement inventory management practices to minimize waste and optimize turnover.
Staff Training and Development:
- Conduct training sessions for new hires and ongoing training for the team.
- Promote professional development opportunities for employee growth.
Restaurant Presentation:
- Maintain cleanliness organization and overall appearance of the restaurant.
- Ensure wellmaintained dining areas restrooms and common areas.
Marketing and Promotions:
- Collaborate with the marketing team on promotional strategies and events.
- Engage in local marketing initiatives to attract new customers.
Vendor and Supplier Relationships:
- Build strong relationships with vendors and suppliers for favorable terms and quality products.
- Negotiate contracts and agreements beneficial to the restaurant.
Performance Evaluation:
- Conduct performance evaluations provide feedback and set performance goals.
- Recognize and reward exceptional performance.
Health and Safety Compliance:
- Ensure compliance with health and safety regulations and maintain a safe working environment.
- Conduct safety inspections and training to prevent accidents.
Performance Metrics:
- Monitor and analyze daily average ticket sales for performance and revenue trends.
- Implement strategies to increase average ticket size.
- Ensure high food safety audit scores and address deficiencies.
- Oversee operational standards for high OPS audit scores.
- Prepare for district manager audits and strive for excellent DM audit scores.
Financial Management:
- Monitor and manage the restaurants profit and loss (P&L) statement.
- Analyze financial data for cost savings and revenue growth.
Employee Management:
- Implement strategies to reduce turnover and improve retention.
- Conduct exit interviews to gather feedback and address concerns.
Operations Efficiency:
- Ensure efficient delivery order preparation to meet customer expectations.
- Collaborate with teams to optimize delivery preparation processes.
Customer Satisfaction:
- Monitor online reviews and ratings responding to customer feedback.
- Address negative reviews and work to enhance the restaurants reputation.
Team Feedback:
- Conduct regular team feedback sessions or surveys to gather input.
- Use feedback to identify improvement areas and implement positive changes.
Requirements
Leadership Skills: Proven ability to lead and manage a diverse team to achieve excellence.
Communication Skills: Strong verbal and written communication skills to interact with staff customers and stakeholders effectively.
Business Acumen: Sound understanding of restaurant financials inventory management and marketing strategies.
Organizational Skills: Ability to multitask prioritize and manage time efficiently in a fastpaced environment.
ProblemSolving: Quick thinking and ability to address operational challenges with creativity and efficiency.
Flexibility: Willingness to work evenings weekends and holidays based on restaurant needs.
Previous Experience: Significant experience in restaurant management or a related field is required.
Food Safety Knowledge: Familiarity with food safety regulations and sanitation practices.
Knowledge of Japanese Cuisine (preferred): Understanding of sushi and Japanese culinary offerings is advantageous.
Employment Type
Full Time
