Business Performance Analyst

Roles and responsibilities

• Strategic Planning: Lead the strategic planning process, including market analysis, competitive analysis, and business modeling, to identify key growth opportunities and challenges.
• Business Initiatives Management: Oversee the development and implementation of critical business initiatives, from ideation through to execution, ensuring alignment with the company’s strategic and growth goals.
• Cross-functional Leadership: Collaborate with peers in the team and heads of other departments (e.g., Marketing, Sales, Operations, Finance) to ensure initiatives are aligned and integrated across the organization.
• Performance Monitoring: Establish KPIs and metrics to measure the performance of business initiatives and strategic plans. Regularly report progress to the Chief Business Development Officer and adjust strategies as necessary.
• Leadership and Development: lead by example and Work with teammates and colleagues to achieve departmental and organizational objectives.
• Risk Management: Identify potential risks to the successful execution of growth initiatives and develop mitigation strategies.
• Stakeholder Engagement: Engage and communicate effectively with all levels of the organization and external stakeholders to ensure buy-in and support for plans and initiatives.
• Business Development Industry Expertise and Revenue Generation: Maintains awareness of industry trends, product developments, pricing strategies, and service offerings, driving the development and implementation of strategies to generate new revenue streams from new and existing businesses. Manages budgets effectively, recruits and leads teams, cultivates global partnerships, and provides strategic financial insights to support NEXtCARE's overall growth and influence.
• Client Relationship Management: assist the sales team to ensure high levels of satisfaction and identifying opportunities for additional services.

What you need

• Bachelor’s degree in Business, MBA preferred, or equivalent experience in a related field.
• Minimum of 8 years of experience in strategic planning, business development, or a similar leadership role.
• Physically fit to carry out duties.
• Legally permitted to work in the country of operations.
• Fluency in MS Office, Google tools and general internet navigation and research skills.

What we need

• Strategic thinker with a clear vision and the ability to execute plans effectively.
• Highly organized and able to manage multiple projects simultaneously.
• Adaptive and responsive to changing business needs.
• Strong interpersonal skills and collaborative team player, with the ability to build relationships and influence across all levels of the organization.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Proven track record of developing and executing successful strategic initiatives and business growth plans.
• Excellent leadership and collaboration skills, with a demonstrated ability to mentor and develop talent.
• Strong communication and stakeholder management skills, capable of effectively presenting and defending strategic plans to executive teams and board members.
• Experience with project management tools and methodologies.

Desired candidate profile

• Leadership and Strategic Thinking:

  • Strategic Vision: Ability to think strategically, connect business initiatives to broader organizational goals, and provide clear direction and focus.
  • Team Leadership: Strong leadership skills to motivate and guide cross-functional teams, ensuring alignment and accountability in the execution of initiatives.
  • Decision-Making: Ability to make informed, data-driven decisions and navigate complex situations with confidence.

• Project and Program Management:

  • Project Planning and Execution: Expertise in planning, managing, and delivering large-scale projects that drive business results. Knowledge of project management methodologies (e.g., Agile, Waterfall).
  • Budget Management: Ability to manage budgets for initiatives, ensuring that projects are completed within financial constraints while delivering value.
  • Risk Management: Proactive in identifying potential risks and implementing mitigation strategies to minimize impact on business performance.

• Analytical and Problem-Solving Skills:

  • Data Analysis: Strong analytical skills to interpret complex data, identify patterns, and extract actionable insights to improve business performance.
  • Problem-Solving: Ability to approach challenges with creative and effective solutions, leveraging resources and collaboration to overcome obstacles.

• Communication Skills:

  • Stakeholder Communication: Excellent verbal and written communication skills to engage with stakeholders at all levels of the organization.
  • Presentation Skills: Ability to present complex data and business strategies in a clear and engaging manner to senior leadership and stakeholders.
  • Conflict Resolution: Ability to resolve conflicts or disagreements among teams or stakeholders to keep business initiatives on track.

• Operational Expertise:

  • Performance Metrics: Expertise in designing, monitoring, and analyzing performance metrics that are aligned with business goals.
  • Process Optimization: Ability to identify inefficiencies in business processes and implement changes to improve productivity and operational performance.

• Technology Proficiency:

  • Business Intelligence Tools: Proficiency in data analytics and business intelligence tools like Tableau, Power BI, Excel, or Google Analytics to monitor performance and generate insights.
  • CRM and ERP Systems: Familiarity with customer relationship management (CRM) tools or enterprise resource planning (ERP) systems to track initiatives and integrate performance data.