Allianz Partners

Prepare and issue renewal documentation for assigned accounts within agreed timeframes and high level of quality Ensure regular and pro-active Intermediary/Partnership engagement and support by phone/email throughout the renewal process to ensure a high renewal retention rate as de More...

MAIN TASKS Builds a customer-oriented focus in the Care Centre by providing quality actions and resolutions to their concerns and queries. Follows communication/update expectations with clients, in accordance with the Nextcare policies, scheme or agreed time frames set. Answers inb More...

Support to drive the strategy and objectives devised by the Regional Head of MPM MEA. Arrange daily appointments for the Regional Head of MPM MEA which includes managing their calendar and meetings. Manage daily administrative work (handling calls, processing business corresponden More...

Qualified Lawyer with minimum 6 years PQE. Experience in Insurance/ TPA is essential. Preferable Mix of professional experience as in-house counsel of strong regional legal experience in a broad spectrum of areas including (corporate law, intellectual property, commercial, Labor La More...

Bachelor’s of Medicine (MBBS); 3+ years medical practical experience (reputable insurance provider, broker or a TPA experience a plus). Knowledge of overall insurance industry practices is a plus. Legally permitted to work in the country of operations. Physically fit to ca More...

Facilitates and oversees new hires’ training programs and support all on-going training initiatives while ensuring their trainings are documented. Tracks and reports on new hire statistics: Test scores, call handle times (TAT), quality of calls, and any other metrics requeste More...

Possess drive, motivation and acute attention to detail in ensuring all business opportunities to NEXtCARE are captured and explored. Sound knowledge of International Standards related to Health and Medical Insurance quality measures, region markets and practices. Able to analyze More...

Address all patient’s needs and concerns and assist in scheduling appointments where required Triage patient issues and complaints and provide resolution. Facilitate access to doctor as and when necessary Help resolve issues between patients and the health care provider and More...

Closely coordinate with payers, providers and members by providing quality actions and resolutions to their concerns and queries. Proactively handle complaints at the earliest. Answer inbound emails as well as assist customers who have specific inquiries. Build customer’s int More...

Manages routine daily claims administration work. Coordinates work flow & meet deadlines. Evaluates claims with regards to eligibility. Takes decisions on high cost and complicated cases based on standard operating procedures. Handles International Preauthorization cases as re More...

Assesses approval of medical approvals as well as policy use. Check particular treatment plan is necessary for the patient. Inputs verbal and written claims approvals regularly. Decide approvals as per policy conditions. Assess high-cost claims and provide decisions on high-cost More...

Creation and maintenance of reports and data in line with documented Key Performance Indicators (KPIs). Ability to design, create, maintain, enhance and analyse dashboard reports and KPIs across a number of data intelligence tools. Understand the data relationships that exist betw More...

Assesses approval of medical approvals as well as policy use. Checks treatment plan is necessary for the patient. Inputs verbal and written claims approvals regularly. Decides approvals as per policy conditions. Assess high-cost claims and provide decision on high cost and compl More...

Supporting the development of our product portfolio by assessing markets to identify opportunities for our business and target segments. Defining value for the customer segment, design holistic solutions and developing and implementing propositions Demonstrate a clear understandin More...

Coordinate with different providers to ensure high quality of service. Respond inbound and outbound telephone / e-mail Customer / Partners inquiries and ensure call quality monitoring. Follow the complaints & escalation management process and log in complaints with action &amp More...

Ability to work with a wide diversity of individuals; work with specific, job-related data; and utilize specific job-related equipment. Ability to communicate with diverse groups, maintain confidentiality; meeting deadlines and schedules; setting priorities; working as part of a te More...

Manages routine daily claims administration work. Coordinates work flow & meet deadlines. Evaluates claims with regards to eligibility. Takes decisions on high cost and complicated cases based on standard operating procedures. Handles International Preauthorization cases as More...

Drive Revenue Generation: Identify internal and external business opportunities for revenue generation and growth. Provide insights and recommendations on monetization strategies, pricing models, and market positioning to maximize revenue potential. Define and validate core KPIs and More...

Manages routine daily claims administration work. Coordinates work flow & meet deadlines. Evaluates claims with regards to eligibility. International Preauthorization. Attends calls and e-mails from insurance companies, clients, and providers. Makes suggestions to improve s More...

Demonstrate a cooperative spirit and contribute to a positive and supportive working environment . Responsible for the policy management of small, medium and large corporate clients . Follow department and company procedures in relation to anti- and fraud, complaints handling and More...