Receptionist

Roles and responsibilities

• Manage the switchboard - Promptly & professionally answer calls and providing accurate information as necessary
• Welcome visitors
• Maintain the reception area and the meeting rooms.
• Manage the allocation of the meeting rooms and the coordination of virtual meetings
• Manage incoming and outgoing mail and parcels
• Order and manage pantry supplies and process related purchase orders
• Order and manage office stationary supplies and process related purchase orders
• Order and manage drinking water supplies and process related purchase orders
• Accurately format CVs as per the company standard template
• Assist interns with their expenses as necessary
• Coordinate the issue and return of building access cards
• Assist with IT queries and issues as they arise (laptops / desktops / printers / mobile phones / Wi-Fi)
• Perform general administration tasks such as filing, typing, copying and scanning etc.
• Perform any additional reasonable tasks requested by the company that fall within your skills and abilities
  
  

The Successful Applicant

• Degree in business administration or related field and 1 to 3 years of relevant experience.
• Highly proficient in standard Microsoft applications - Outlook, Word, Excel, PowerPoint and demonstrated experience in database management and record keeping.
• An exceptional multi-tasker who is highly organized, methodical, and able to prioritize own work with less supervision.
• Has a good knowledge in Microsoft Office (Word, Excel and PowerPoint)
• Has a proven track record of professionalism, discreet and always exercises the highest standards of ethics and integrity.
• Clearly communicates, actively listens, and is respectful of others.
• A good character and positive attitude.

Desired candidate profile

• Organizational Skills: Ability to manage multiple tasks, maintain filing systems, and keep track of appointments.

• Communication Skills: Strong verbal and written communication skills for interacting with patients, healthcare professionals, and insurance companies.

• Attention to Detail: Accuracy in data entry, managing patient records, and processing information is vital to avoid errors.

• Technical Skills: Proficiency in medical software, electronic health records (EHR), and standard office software (e.g., Microsoft Office).

• Medical Terminology Knowledge: Familiarity with medical terms and procedures to effectively communicate and manage documentation.

• Customer Service Skills: Ability to handle patient inquiries and concerns with empathy and professionalism.

• Time Management: Effectively prioritizing tasks to ensure timely completion of responsibilities.

• Confidentiality: Understanding the importance of patient privacy and adhering to HIPAA regulations.

• Problem-Solving Skills: Ability to address and resolve issues as they arise in a fast-paced environment.

• Teamwork: Collaborating with healthcare providers and staff to ensure smooth office operations.