Housekeeping Manager in Training
Posted on :
17-10-2024
Employer Active
1 Vacancy
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Job Description
- Participate in a structured training program that includes handson learning mentorship and shadowing experienced housekeeping leaders.
- Learn about the hotels housekeeping standards policies and procedures.
- Train and mentor housekeeping staff ensuring they understand and adhere to brand standards and safety protocols.
- Observe and assist in staff scheduling performance evaluations and coaching.
- Supervise the cleaning of guest rooms public areas and backofhouse spaces to ensure high cleanliness standards are consistently maintained.
- Ensure all areas are wellstocked with necessary supplies such as toiletries linens and cleaning agents.
- Assist in conducting room inspections reporting on room readiness and resolving any issues that may arise.
- Assist in managing the housekeeping team including room attendants supervisors and laundry staff to ensure efficient and effective operations.
- Support with daily staff assignments ensuring adequate coverage during peak times and managing labor costs.
- Help manage staff performance including giving constructive feedback conducting training sessions and maintaining high morale within the team.
- Assist in monitoring inventory levels of cleaning supplies linens and guest amenities ensuring accurate ordering and cost control.
- Help with stock rotation ensuring all items are stored and maintained in accordance with hotel policies and safety standards.
- Learn to manage the ordering process for supplies working within budgetary constraints to control departmental expenses.
- Participate in routine inspections of guest rooms public areas and backofhouse facilities to ensure cleanliness and safety standards are met.
- Identify areas for improvement in operational efficiency and cleanliness proposing solutions to the management team.
- Handle guest complaints or concerns related to housekeeping services ensuring prompt resolution and satisfaction.
- Ensure all housekeeping staff follow health safety and sanitation guidelines including the safe use and handling of cleaning chemicals.
- Maintain awareness of hotel emergency procedures and protocols ensuring staff are adequately trained and compliant.
- Assist in ensuring compliance with environmental sustainability initiatives such as waste management and energy conservation practices.
Qualifications :
- Currently enrolled in or recently graduated from a Hospitality Management Business or related program.
- Previous experience in a hospitality setting especially in housekeeping or customer service is an advantage but not required.
- Strong leadership and teambuilding abilities.
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks and prioritize effectively in a fastpaced environment.
- Detailoriented with a focus on maintaining high cleanliness standards.
- Knowledge of safety and sanitation practices (training will be provided if needed).
- Ability to work with hotel management software and basic office tools (e.g. Microsoft Office).
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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