Partnerships Manager

Roles and responsibilities

Job Description

Partnership Development and Management

• Partner onboarding: Collaborate with all internal and external stakeholders to lead the onboarding process, including project scoping, project management, business cases, digital implementation, and go-to-market planning
• Account Management: Manage partner activities on a day-to-day basis, reviewing partner performance, managing operational issues, and following up on any outstanding dues and payments
• Relationship Management: Build and maintain strong relationships with key stakeholders across all partners. Monitor performance against contractual obligations, manage governance meetings, and promptly address any issues or discrepancies

Strategic Planning and Execution

• Planning & Targets: Develop annual and quarterly joint marketing plans with partners, including target-setting, preparing budgets, and monitoring performance against these targets
• Campaign Management: In collaboration with the marketing team, oversee the development and execution of marketing campaigns. Provide input on campaign design and run post-campaign analysis
• Product Management: Create and refine Customer Value Propositions (CVPs) for co-branded products, ensuring they meet the needs of targeted customer segments and drive growth

Market and Data Analytics

• Market Insights: Use market intelligence to guide strategic decisions, identify risks and opportunities, and recommend ways to refine approaches and priorities
• Data Management: Lead data analytics efforts to support marketing strategies and performance management. Develop and maintain dashboards and reports to track key metrics

Compliance and Standards

• Regulatory Compliance: Ensure all partnerships adhere to legal and regulatory standards. Manage contractual compliance, including SLAs and payment commitments
• Standards Adherence: Follow the partnership framework and key account management best practices and proactively address any compliance issues

Leadership and Project Management

• Team Leadership: Manage and mentor a support team, setting objectives, providing feedback, and supporting their professional development
• Project Coordination: Oversee cross-functional projects related to co-branded financial products, ensuring timely and effective execution

Desired candidate profile

A Partnerships Manager is responsible for developing and managing strategic partnerships that enhance the organization’s growth, reach, and impact. Here are the key skills and responsibilities associated with this position:

Strategic Planning

1. Partnership Development: Identifying and pursuing potential partners that align with the organization’s goals and values.
2. Goal Alignment: Ensuring partnerships support the overall business strategy and objectives.

Relationship Management

1. Building Relationships: Establishing and maintaining strong relationships with key stakeholders and partners.
2. Networking: Actively networking within the industry to identify partnership opportunities.

Negotiation Skills

1. Contract Negotiation: Negotiating terms and agreements that benefit both the organization and its partners.
2. Conflict Resolution: Addressing and resolving any conflicts or issues that arise in partnerships.

Project Management

1. Implementation Oversight: Managing the execution of partnership initiatives, ensuring alignment with goals and timelines.
2. Cross-Functional Collaboration: Coordinating with internal teams (e.g., marketing, sales, and operations) to ensure successful partnership execution.

Performance Analysis

1. Metrics Development: Establishing key performance indicators (KPIs) to measure the success of partnerships.
2. Reporting: Analyzing partnership performance and providing regular updates to management.

Market Research

1. Industry Trends: Staying informed about market trends, competitor partnerships, and best practices in partnership management.
2. Opportunity Identification: Conducting research to identify new partnership opportunities that align with strategic goals.