Responsibilities
Institute protocols for the use of IT across departments and projects
Provide advice on the most suitable IT choices
Provide technical support or training for systems and networks
Act as link between end users and higher level support
Install and configure software and hardware (printers, network cards etc.)
Monitor system and network performance
Perform troubleing, repairs and data restoration
Performance maintenance activities (e.g. backups)
Maintain licenses and upgrade schedules
Collaborate with other professionals to maintain standards and functionality