drjobs Director of Guest Experience العربية

Director of Guest Experience

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1 Vacancy
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Jobs by Experience drjobs

0 - 0 years

Job Location drjobs

Dubai - UAE

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Your new company

Hays Facilities Management has partnered with an established organization in NYC to hire a Director of Guest Experience.

Your new role

The job duties of the Director will include, among others:

  • Create and develop strategy around the overall guest experience at the site
  • Operational oversight for the Customer Experience team
  • Implement KPI’s and utilize data to support and develop a high-end experience
  • Training and development of staff

What you'll need to succeed

The ideal candidate for this role will possess the following:

  • Strong experience, (8-10 years), supporting hospitality activities
  • Ability to leverage data/KPI’s to both track and improve overall delivery
  • Demonstrated ability to work with multiple stakeholders and business sectors
  • A Bachelor’s degree in hospitality or related field is highly preferred, but not required
  • Confidential search

What you'll get in return

$120K - $130K per year, (may flex), plus benefits suite

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Employment Type

Full Time

Department / Functional Area

Helpdesk / Customer Service / Telecalling

About Company

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