Technical Support Analyst ATM Switch
Posted on :
24-11-2024
Employer Active
1 Vacancy
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Job Description
Role Purpose:
Responsible to provide Maintenance and Support Activities for ATM Switch and Self-Service Terminals and related applications in all environments DEV, SIT, DTS, UAT, PROD/DR.
Maintain the above systems and applications service availability as per the assigned SLAs and according to ITD systems/services availability report. up and track vendor support issues and respond to incident tickets in a timely fashion. Track, resolve and report incidents and known errors through the approved processes, and
Incident Management and Escalation process.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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