TEAM LEADER - HOUSEKEEPING
Posted on :
03-04-2024
Employer Active
12 Vacancies
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Job Description
- Address guest complaints promptly, ensuring their satisfaction with their stay.
- Monitor and uphold cleanliness, sanitation, and organization of designated work areas.
- Maintain comprehensive knowledge of operational procedures including verifying room status on the A.M. report, reporting any discrepancies in rooms, and prioritizing check-out room updates.
- Ensure punctuality and attendance of assigned staff; document any instances of tardiness or absence.
- Coordinate breaks for assigned staff and distribute assignment sheets, providing guidance on priorities.
- Allocate designated guest room keys and communication devices to assigned staff, maintaining accurate records and ensuring key security.
- Communicate any changes or additions to the assignment sheets as they arise during the shift.
- Conduct regular inspections of floor closets to assess supply levels.
Employment Type
Full Time
Department / Functional Area
Key Skills
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