Design and execute sales and marketing plan specific to each micro market in order to achieve revenue target
Work with other departments to leverage opportunities within other segments, ie. Private Banking, SME, RM Retail, Corporate Banking, Brokerage.
Ensure first 100 customers within each area are personally known and have been visited within the past 12 months at least one by AM.
To be fully aware of all policies relating to operational risk, sales processes, credit policy etc and comply with the same
To safeguard the reputation of Emirates NBD by employing best practices and acting in a professional manner at all times
To have full awareness of all policies and procedures issued in relation to credit lending, money laundering prevention and KYC
Take an active part in development of the team of RMs and Unit Managers within the assigned area.
On the job coaching and feedback sessions for RMs and Unit Managers.
Structured workshop for new recruits on
Basic Priority Banking offering
Sales pitch and closing deals (role modeling)
Recruitment of CSRs and RMs into the team and take active part in promotion of CSRs and RMs through their career program plan.
develop interview techniques to assess external and internal candidates.
Shortlist AMs ready for promotion to Sr. RM and UM role, Private Banking
Shortlist CSRs for AM role
Provide the ‘Product Development’ team with customer’s feedback/ suggestions thereby contributing to a competitive product offering
Capacity Planning – proactively review the capacity plan within the area and make recommendations on the number of RMs / CSRs required within each area
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