Enterprise Applications Manager
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Job Description
Responsibilities:
• Defining, agreeing and meeting SLA's and KPI's for enterprise applications
• Participate in Change Management Board
• Monitoring and reporting on enterprise applications
• Defining and governing best practice support processes
• Participate in departmental planning and strategy sessions as required
• Conducting Service Reviews with internal teams and suppliers
• Ensure operational metrics are measured, SLAs are met by the team and work towards improving on KPIs.
• Designing, implementing and supporting complex Enterprise Solutions to ensure the best in class systems and business processes are adopted for Careem to ensure we provide the best experience to all stakeholders.
Employment Type
Full Time
