IT Service Management Jobs in UAE

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Understand customer requirements and business objectives Provide strategic advice on using technology to achieve goals Manage IT initiatives and collaborate with in-house technical staff Design IT systems and networks ensuring the right architecture and functionality Support new More...

Work closely with sales teams in developing client presentations and SoW You will be accountable for driving signings, revenue and profit You will help organize project approaches and teams for client delivery You will establish strong relationships in key accounts to help progress More...

They can be hardware issues related to desktops, computer peripherals, such as printers, scanners, hard drives, monitors, etc., or software assistance concerning installation and updating of software. IT specialists should keep track of all the IT-related issues in the organization. More...

Coding and debugging. Designing and testing computer structures. Troubleshooting system errors. Writing computer instructions. Managing database systems. Maintaining operating systems. Editing source-code. Profiling and analyzing algorithms.

Monitoring and maintaining networks and servers. Upgrading, installing and configuring new hardware and software to meet company objectives. Implementing security protocols and procedures to prevent potential threats. Creating user accounts and performing access control. Perform More...

An IT support specialistprovides technical assistance for businesses. They are responsible for the installation and maintenance of technical systems and for troubleshooting common problems related to Internet connectivity, hardware and software, operating systems, and data security More...

Responsibilities: Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices More...

Responsibilities: Managing the availability of all IT equipment and infrastructure through continuous improvement and continuously look to improve equipment efficiencies and cost reductions accordingly. Liaising with global SME teams to facilitate the installation and maintenance of More...

Responsibilities: Build and maintain relationships with clients. Create compelling sales pitches. Sell the company's products and services. Complete all paperwork relating to a sale. Perform research on the competition's services. Reach out to potential clients to info More...

Answering telephone inquiries and assisting clients. Installing and testing products, equipment, and machinery and providing instructions to customers on the proper usage of their product. Using diagnostic tools to identify issues and evaluating the available information. Fixing More...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

Responsibilities: Processing and completing work orders. Contacting the client to ascertain their equipment needs. Ordering equipment supplies, repair modules, and sundries for the order. Reading and interpreting blueprints and compliance schematics. Installing climate control More...

Management consultantshelp organisations to solve issues, create value, maximise growth and improve business performance. They use their business skills to provide objective advice and expertise, and help an organisation to develop any specialist skills that it may be lacking.

Responsibilities: Managing IT staff by recruiting and training employees, communicating job expectations, and monitoring performance. Overseeing the annual IT budget and ensuring cost-effectiveness. Monitoring daily operations, including server hardware, software, and operating s More...

As an IT coordinator, you areresponsible for supporting a business by maintaining its technology. These professionals purchase equipment, manage domains, restore data, and troubleshoot workstations. In this position, you build and maintain databases, provide customer support, manage More...

Monitoring and maintaining networks and servers. Upgrading, installing and configuring new hardware and software to meet company objectives. Implementing security protocols and procedures to prevent potential threats. Creating user accounts and performing access control. Perform More...

Responsibilities: Discussing potential projects and their parameters with clients, executives, and software developers. Planning out the blueprints for software projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, an More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Responsibilities: Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities More...