IT Service Management Jobs in UAE

Interpret, build upon, and comply with company quality assurance standards Carefully maintain complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions Document quality assurance activities with internal reporting and More...

Responsibilities: Ensuring a positive and professional client service experience. Managing client inquiries via phone, email, online, or in person. Directing client complaints or complex queries to relevant departments in a timely manner. Providing clients with technical assistance on More...

Responsibilities: Supervise execution of security-related updates and customer service related post market surveillance activities Coordinate technical training for business partners and ensure required certification Track spare parts supply and ensure continuous transparency throu More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to customers’ iss More...

Responsibilities: Check out of departing guest in accordance with the established standards Give a warm welcome and check in guests taking into account the established SOPs Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest i More...

Responsibilities Organizing programs and activities in accordance with the mission and goals of the organization. Developing new programs to support the strategic direction of the organization. Creating and managing long-term goals. Developing a budget and operating plan for the More...

Management consultantshelp organisations to solve issues, create value, maximise growth and improve business performance. They use their business skills to provide objective advice and expertise, and help an organisation to develop any specialist skills that it may be lacking.

Overall management of technical operations, including management of a diverse team of skilled IT professionals. Striving to reach several relevant business targets and reporting progress to other directors. Managing effective security measures to minimise risks to security.

They can be hardware issues related to desktops, computer peripherals, such as printers, scanners, hard drives, monitors, etc., or software assistance concerning installation and updating of software. IT specialists should keep track of all the IT-related issues in the organization. More...

As an IT coordinator, you areresponsible for supporting a business by maintaining its technology. These professionals purchase equipment, manage domains, restore data, and troubleshoot workstations. In this position, you build and maintain databases, provide customer support, manage More...

Gather related information of business data, and ensure it is processed correctly in the related applications Ensure customer service is delivered and the related KPIs and SLAs are properly met Troubleshoot the cases of failure in the data creation, data integrations or interchange More...

Responsibilities: Designing, developing and implementing processes and procedures for Information Security incident management Conducting continuous and ongoing risk assessments as per the risk management methodology Highlighting to the management issues of performance and opportun More...

Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems. Offering solutions that meet the needs of th More...

Responsible for the installation, commissioning, maintenance and servicing of critical power supply equipment and associated electrical equipment. You will be responsible for leading critical power projects and therefore must have had experience in man management and leadership.

Developing engaging social media strategies. Managing social media platforms of the organization. Scheduling social media posts. Engaging followers with regular company updates. Creating brand awareness via SM to gain audience attention. Overseeing Social Media teamwork. Respon More...

Responsibilities: Strategizing and presenting ideas to stakeholders. Defining product features according to customer needs. Leading the development process. Acting as the main point of contact between teams and stakeholders. Managing and prioritizing product backlog items. Ass More...

Responsibilities Functions as the single point-of-contact for service activities, educates the customer on Pure service delivery, tools and interfaces. Communicates relevant service updates and recommendations to both internal account team & external customers to ensure a level More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so t More...

Functions as the single point-of-contact for service activities, educates the customer on Pure service delivery, tools and interfaces. Communicates relevant service updates and recommendations to both internal account team & external customers to ensure a level of compliance and More...