IT Service Management Jobs in UAE

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to add, subtr More...

Responsibilities: Ensuring a positive and professional client service experience. Managing client inquiries via phone, email, online, or in person. Directing client complaints or complex queries to relevant departments in a timely manner. Providing clients with technical assista More...

v Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, v More...

Assign duties, direct staff, coaches and disciplines employees; Ensure a prompt and high standard of quality guest service at all times to the leisure and business travelers in order to maintain guest satisfaction; Liaison with airline customers and airport authorities; Monitor traini More...

Responsibilities: Leverage consumer research to generate insights for pricing and product definition Analyze sales data to understand guest behavior by identifying trends and patterns in consumer transactions. Recommend product / pricing layout to maximize demand and conversion on More...

Responsibilities: Build, develop and lead a highly talented team of product managers and align them with the end-to-end product line vision and goals. Drive the vision, strategy, and execution of an innovative, compelling product suite across cross-functional teams in the company S More...

Responsibilities: Managing and maintaining a company's technological equipment, such as computers, tablets, and smartphones. Ensuring that company devices interconnect with file servers, email servers, and financial systems seamlessly. Installing, upgrading, and managing softwa More...

Manage the development and administer networkmaintenance SOP’s to ensure that network controls,policies, and procedures are operating effectively. Take a lead to provide immediate fix whenevernetwork incidents are identified or reported. Contribute to the development of appro More...

Monitor project lifecycle from initiation to closure. Manage the development of project management deliverables for each project stage. Develop a baseline project schedule and monitor project progress against it (actual versus planned targets). Manage projects Risk, Actions, I More...

Responsibilities: To provide back up and assistance to the regional service manager. Calculate, prepare, and send out service quotations and technical proposals. Provide proactive follow up with customers after submittal and help to turn enquiries into confirmed orders. Create new More...

Installing new software and hardware components. Regularly evaluating our IT systems to ensure they meet the necessary demands. Assisting with network administration tasks. Ensuring data storage is safe and secure. Resolving all issues coworkers have with their IT systems and so More...

Monitoring and maintaining networks and servers. Upgrading, installing and configuring new hardware and software to meet company objectives. Implementing security protocols and procedures to prevent potential threats. Creating user accounts and performing access control. Perform More...

Responsibilities: Taking responsibility for the planning and execution of financial duties and projects of a company. Preparing financial statements, reports, and forecasts for the business to ensure financial stability. Drafting budgets, income statements, balance sheets, tax re More...

Configure and troubleshoot security infrastructure devices and Security tools Must understand, interpret and develop content for SIEM products to meet requirements. Write comprehensive reports including assessment-based findings, outcomes and propositions for further system securit More...

Responsible for the installation, commissioning, maintenance and servicing of critical power supply equipment and associated electrical equipment. You will be responsible for leading critical power projects and therefore must have had experience in man management and leadership.

Responsibilities: Ensuring a positive and professional client service experience. Managing client inquiries via phone, email, online, or in person. Directing client complaints or complex queries to relevant departments in a timely manner. Providing clients with technical assista More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...