Hotel Services Jobs in Abu Dhabi

Roles and responsibilities To promote and ensure guest satisfaction, achieved through his/her ability to develop and maintain a strong team environment, placing emphasis on Associate satisfaction and delivery of prompt, courteous service. Prompt and courteous delivery of all order More...

Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level on a daily basis. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as inte More...

• Achieve positive outcomes from Guest queries in a timely and efficient manner • Accept and deliver all messages correctly and promptly for both Guests and management • Ensure all wake up calls take place at the correct time • Demonstrate knowledge of all hotel facilities and service More...

Welcomes and registers hotel guests, explaining the accommodations and elishing credit or od of payment Checks guest out of the hotel, preparing and explaining the bill Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special More...

Responsibilities:Team Supervision:Lead supervise and support the Guest Service Center team to ensure smooth and efficient operations.Train and mentor new and existing team members ensuring they follow proper telephone etiquette and service standards.Call Management:Oversee the ha More...

Maintain a good working relationship with all Front Office employees and ensure guests are greeted upon arrival in a professional and friendly manner and offer assistance at all times Maintain a good working relationship within department Maintain an awareness of guest profiles th More...

Greet guests warmly and assist them with booking recreational activities, such as spa appointments, fitness classes, and local excursions. Provide information about hotel amenities, services, and local attractions. Manage reservations and schedules for recreational facilities, ens More...

Scanning identification documents and updating guest profiles on the Dubai police website during checkin and checkout ensuring accuracy and compliance with regulations.Matching PMS inhouse reports with CID reports maintaining guest privacy and data security.Professionally handling gue More...

Ensure a seamless checkin and checkout experience for all guests.Handle guest inquiries complaints and special requests professionally.Ensure VIP and repeat guests receive personalized service.Monitor guest satisfaction and implement service improvements as needed.Recruit train and su More...

Every day is different, but you’ll mostly: Greet guests warmly and assist them with booking recreational activities, such as spa appointments, fitness classes, and local excursions. Provide information about hotel amenities, services, and local attractions. Manage reservations and sc More...

Pick up passport copies at the designated area • File all passport copies per day and hand it over to the concierge • Work with computer and scanner to send all the necessary information • Maintain an up to date knowledge of the hotel and services • Prioritize and perform accordingly More...

Ensure a high level of customer service and guest satisfaction.Address and resolve guest complaints promptly and professionally.Oversee checkin checkout and reservation processes.Ensure VIP guests and special requests are handled efficiently.Assist in hiring training and mentoring fro More...

Roles and responsibilities We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward. As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay wi More...

The PositionTo provide prompt and courteous F&B service to the Hotels guests.KEY ROLES & RESPONSIBILITIESRead daily events to acknowledge any VIPs arrivals.Must know all menu items their garnishes contents and preparation methods and be able to relay that information to guests More...

Roles and responsibilities To welcome the guests, anticipate their needs, and handle guest inquiries in a helpful and attentive Anantara manner. To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outl More...

The PositionTo provide prompt and courteous F&B service to the Hotels guests.KEY ROLES & RESPONSIBILITIESRead daily events to acknowledge any VIPs arrivals.Must know all menu items their garnishes contents and preparation methods and be able to relay that information to guests More...

Respond to a wide variety of guest requests by accurately essing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. Supervises day-to-day performance of te More...

Reservations AgentAn exciting opportunity has arisen for a Reservations Agent to join Rixos Premium Saadiyat Island Abu Dhabi.Responsibilities:Analyse all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and as More...

1. Responsible to ensure all departments prepare ISO standard documentation and successfully assist in its implementation within the property.2. Responsible to ensure all SOPs are in place for all departments as a part of ISO implementation.3. Develops reviews compiles updates and upg More...

Novotel & Ibis Abu Dhabi Gate HotelsWe are seeking a dynamic and talented Waiter/Waitress to join our team in the hotel industry in the UAE. The Waiter/Waitress will be responsible to the following key job responsibilities:To report for duty punctually wearing the correct uniform More...