Guest Service Manager Jobs in Dubai

Qualifications At least a Bachelor`s Degree or vocational diploma.  Experience: At least 7 years of experience in the industry following theoretical education.  Foreign Language: Sufficient level of English to communicate with guests and employees.  Courses and Training: Prior att More...

Consistently offer professional, friendly and engaging service. Lead and manage all aspects of the Guest Relations department and ensure all. service standards are followed. Handle guest concerns and react quickly, logging and notifying proper areas. Conduct regularly scheduled d More...

What's in it for you? An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do The only luxury hospitality group to be awarded Great Place to Work® Canada The opportunity to have fun at work alongside passionate hoteliers More...

Manages and conducts regular inspections of all butler areas including occupied and non-occupied rooms, floor receptions and butlers’ pantries to ensure standards and consistency are always maintained to the highest level Ensures that the team adhere to all hotel and company More...

Job Description Reporting to Front Office Manager, dotted line to the Managing Director FRSS Makkah responsibilities and essential projects include but are not limited to the following: assist the Hotel Manager in monitoring, and analyzing Quality Standards and implementing all More...

We are partnering with a techenabled hospitality firm and a leading provider in the luxury hospitality sector offering innovative accommodation experiences. They are looking for a Guest Relations Executive to join their team in Dubai. Responsibilities: Liaising with the housekeeping a More...

Provide friendly smooth courteous service to guest and respond promptly to all requests and inquiries at all time. Take initiative to add a personalized experience. Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up, report More...

Consistently offer professional, friendly and engaging service Handle guest concerns and react quickly, logging and notifying proper departments Be part of Guest Services team while ensuring all service standards are followed Attend regularly scheduled departmental meeting Balan More...

Assist the Guest Relations Manager in managing and supervising the Guest Relations team. Provide guidance and support to the Guest Relations team members, ensuring excellent customer service. Handle guest inquiries, requests, and complaints, resolving them in a professional and ti More...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel More...

Job Description PURPOSE OF POSITION To oversee and direct all aspects of Guest Relations to maximize guest satisfaction. Key Roles & Responsibilities Live and project the goal, philosophy, vision, mission and core values of the company. Adheres to company grooming standar More...

Plan and ensure implementation of relevant contingency and service recovery plans in case of any operational disruptions to ensure high level of safety performance. Ensure sufficient staff and support facilities are available for shift in cooperation with central allocations based More...

An opportunity has arisen for a Guest Services Executive to join Jumeirah Emirates Towers. The main duties and responsibilities of this role: Providing check in/check out assistance. Assisting in pre-registration activities or extended stay requests. Manage Group bookings and che More...

To adhere to the department’s Standard Operating Procedures at all times To be aware of the departmental fire evacuation procedures To work together with all other Front Office and hotel employees and to fully cooperate with staff from other sections and hotel departments at More...

Consistently offer professional, friendly and engaging service Handle guest concerns and react quickly, logging and notifying proper departments Be part of Guest Services team while ensuring all service standards are followed Attend regularly scheduled departmental meeting Balan More...

Greet every Guest that walks in and out of the Hotel through the main entrance revolving doors Make our Guests and Visitors feel warm and welcome Assist Guests with luggage Assist Guests with directions to the Front Desk, or any other area of the Hotel Welcome Guests using authe More...

Your day to day Under the general direction of the Front Office Manager and within the limits of the established InterContinental Hotels Group and local policies and procedures, responsible to liaise between operational departments to ensure that guest preferences are met and ex More...

Company Description A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical bea More...

Supervise and lead a team of Guest Experience Agents, providing guidance and support. Ensure smooth operations of the front desk and guest services, maintaining high standards of service. Train new team members on front office procedures, guest service standards, and hotel policie More...

Previous experience in a customer service role, preferably in a hotel or hospitality setting. Excellent communication and interpersonal skills, with a friendly and professional demeanor. Proficiency in operating telephone systems, including handling multiple lines and transferring More...