Guest Service Agent Jobs in Ras Al Khaimah

Build positive relationships with guests to ensure a high level of satisfactionAddress guest requests complaints and feedback promptly and courteouslyFollow up with guests during their stay to ensure comfort and resolve issuesHandle special requests (VIP guests anniversaries birthdays special needs)...

To provide a personal service to all Club Millesime guests fully aware and following the hotel standards and procedures.To provide uncompromising levels of cleanliness and abide to all health and safety regulations of Dubai municipality and other hotel requirements.To use appropriate materials equip...

To be an Heartist of the Front Office and of the hotel in and outside the work place.To always keep the working area clean and well maintained.To properly use the telephone etiquette as per Sofitel standards.To attend all guests approaching the front desk in the procedure of check-in/check-out inqui...

To attend and handle all guest requests received for internal services as per the hotel standards and procedures.To answer and handle calls and messages properly using the telephone etiquettes and Sofitel standards.To ensure that all guests enjoy their stay being offered the finest personal service....

To attend all laundry and dry-cleaning operations following the hotel standards and procedures.To follow the linen and uniforms laundry flows and to respect the established cycles and instructions.To have a full knowledge of all the textiles and their proper care.To use all the machines and equipmen...

This job opportunity is with a planned starting date of 1st September 2025. Key Responsibilities:Reservations:Handle individual and group room reservation requests via phone email or other channels.Accurately enter bookings into the reservation system (e.g. Opera PMS).Provide information about room...

To be an Heartist of the Front Office and of the hotel in and outside the work place.To always keep the working area clean and well maintained.To properly use the telephone etiquette as per Sofitel standards.To attend all guests approaching the front desk in the procedure of check-in/check-out inqui...

In charge of tidying and cleaning the pool beach and common areas every day in line with applicable hotel standards and procedures and the rules of safety and hygiene.To keep all equipment clean tidy and well maintained including proper and secure storage.To have a complete understanding of the diff...

DescriptionPOSITION SUMMARYGreet guests and determine the number in their party. Seat guests by finding a clean available table; pulling out chairs; placing clean/current menu in front of guest etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables chai...

DoormanAlways lending a helping hand with a smile. As a Doorman your passion for the property and your respect for our guests belongings will ensure that our guests Feel Welcome as soon as they arrive.What you will be doing:Should be the first person to greet the Guest on Main Door of the Property.P...

Maximizes rooms revenue through participating in yield management group meetings and implementing and supporting agreed upon Revenue Management strategies and practicesOversees group business reviewing and ensuring details of conference resumes are met and serve as a liaison with the conference conv...

Bell AttendantAlways lending a helping hand with a smile. As a Bell Attendant your passion for the property and your respect for our guests belongings will ensure that our guests Feel Welcome as soon as they arrive.What you will be doing:Timely delivery of guests luggage messages and any other items...

Position: Games PresenterLocation: Ras Al-Khaimah UAEEmployment type: Full-timeRemuneration: Base salaryDUTIES AND RESPONSIBILITIES:Deliver an engaging and high-quality entertainment experience for players in line with company standards.Interact confidently and professionally in front of the camera...

Take reservations and welcome guests to the assigned outlet.Be familiar with the buffet restaurant operations and regulations.Participates the daily briefings and cascading the information of any special booking VIP guest promotions theme dinners. Participates in checking the daily mise en place acc...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. Th...

DescriptionPOSITION SUMMARYServe as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities which may include pools beach entertainment zone/gameroom fitness center and child activities center. Encourage recruit re...

DescriptionPOSITION SUMMARYOur Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide rang...

To clean tidy and setup the entire assigned public areas of the ambassador accommodation as per the accommodation standards and procedures.To keep all equipment clean tidy and well maintained as per the Accommodation Operations Manual including proper and secure storage.To have a complete understand...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. Th...