Guest Service Agent Jobs in Ras Al Khaimah

Roles and responsibilities Responsible in ensuring the efficient operation in Guest Services Ensure that all team members are properly trained To handle complaint / incidents / accidents occurring in the hotel when required To manage & motivate the teams to upsell and to mak More...

To always keep the working area clean and well maintained. To properly use the telephone etiquette as per Sofitel standards. To attend all guests approaching the front desk in the procedure of check-in/check-out, inquiries, key handling and all related matters, respecting the hote More...

Manage guest queries in a friendly, timely, and efficient manner Ensure knowledge of menu and all products Follow correct reporting procedures if faced with issues Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene Assists callers c More...

Complete the important tasks outlined on the Officer Shift Checklist to record and follow up all job related incidences in the Officer LogReport broadband and telephone equipment defects to the relevant vendorsAttend to complaints and enquiries referred to by Communications AssistantH More...

To attend and handle all incoming and outgoing room reservation requests as per the hotel standards and procedures.To attract guests and to enhance their loyalty providing a distinctive service through communication and sales skills in order to improve the hotels image and to increase More...

Convert bedroom accommodation enquiries into bookings on the phone, in person or by e-mail. Record and process using a computer bookings system, cancellations and amendments via phone or email promptly and in line with company standards. Manage hotel selling strategy by opening an More...

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, su More...

Receive each guest call in a professional and friendly manner. Maintain effective communication with all related department to ensure smooth service delivery. Handle every query in a polite and courteous manner and exceed guest expectations. Ensure guests are greeted by name upon More...

Understand the key principles of ACCORS Pricing Strategies and Revenue ManagementRetail Corporate Leisure Group OtherRate Restrictions hurdles and availabilitiesMaximise rooms revenue through the conversion of telephone calls into salesUtilize effective upselling techniquesUnderstand More...

Convert bedroom accommodation enquiries into bookings on the phone, in person or by letter. Record and process using a computer bookings system, cancellations and amendments via phone or email promptly and in line with company standards. Manage hotel selling strategy by opening an More...

Responsible for managing daily port activities involving vessel operations, stationed in port meeting, customer requirements like shore passes, crew medicals, crew visas, permit to work permissions/approvals etc. If you think you have what it takes to become part of the GAC Ras Al More...

Complete the important tasks outlined on the Officer Shift Checklist to record and follow up all job related incidences in the Officer LogReport broadband and telephone equipment defects to the relevant vendorsAttend to complaints and enquiries referred to by Communications AssistantH More...

Convert bedroom accommodation enquiries into bookings on the phone, in person or by letter. Record and process using a computer bookings system, cancellations and amendments via phone or email promptly and in line with company standards. Manage hotel selling strategy by opening an More...

JOB DESCRIPTIONWe are an exceptionally unique brand that offers more than just a product; we provide an unparalleled experience that aims to create lasting impressions in the hospitality industry. We work with people we enjoy traveling and having fun with. This is an extraordinary opp More...

Acknowledging IHG Rewards Club members and returning guests in person or over the phone Taking, managing, and receiving payments for guest bookings Making the check-in and check-out process feel swift and seamless Staying one step of our guests’ needs to anticipate requests More...

Every day is different, but you’ll mostly be: Kicking off truly memorable guest experiences with the warmest of welcomes Acknowledging IHG Rewards Club members and returning guests in person or over the phone Taking, managing, and receiving payments for guest bookings More...

Roles and responsibilities This role is the representation of the brand & division to the customer, and maintains customer relations to ensure an end-to-end engaged Aftersales customer journey, that leads to revenue achievement & customer retention. What you will do: Bu More...

Maintenance AgentTechnicianYou perform highly diversified duties to install troubleshoot repair and maintain the propertys facilities and equipment to ensure a safe and functional environment for the guests.What is in it for you:In 34 bullet points showcase the benefits and perks of w More...

Passionate about delivering great service and great food and drinks in line with Forbes Standard Able to work well under pressure Excellent communicators with an eye for detail Experienced with Interacting with guests to receive feedback on their dining experience and addressing More...