Guest Service Agent Jobs in Dubai

Responsibilities: Work accurately according to reservation procedures, resulting in excellent inventory management, statistics and minimal no shows & denials. Apply the day to day function of the hotel reservations and call centre. Maintain consistent telephone standards incl f More...

Responsibilities: To provide back up and assistance to the regional service manager. Calculate, prepare, and send out service quotations and technical proposals. Provide proactive follow up with customers after submittal and help to turn enquiries into confirmed orders. Create new More...

Responsibilities and Duties Meet with prospective renters and take them on tours of the units that interest them. Prepare and execute leases in accordance with our property standards and regulations. Conduct credit checks and other background tasks to qualify potential renters. Co More...

Responsibilities: Ensuring a positive and professional client service experience. Managing client inquiries via phone, email, online, or in person. Directing client complaints or complex queries to relevant departments in a timely manner. Providing clients with technical assista More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

Employee benefit card offering discounted rates at Accor worldwide * Learning programs through our Academies * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activitie More...

Responsibilities: Greeting guests of the establishment. Assisting with unloading guests' luggage. Parking cars safely. Retrieving cars for guests in a timely manner. Ensuring that parked cars are locked and that keys are stored safely or returned to the owner.

Book and enter room reservation requests using the Property Management System Enter rooming lists while ensuring accuracy, as required Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities Other duties as assigned Assist guests regarding hotel fac More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Representatives Meeting or exceeding weekly, monthly, and yearly sales quotas. Canvassing assigned territories to present company products to potential customers. Assisting management in identifying viable marketing and pricing strategies. Demonstrating product features to customers.

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

Responsibilities Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards Preserve excellent levels of internal and external customer service Design exceptional menus, purchase goods and continuously make necessary improvements Identif More...

Responsibilities: Provide full administrative support to clients & intermediaries Maintaining physical or electronic records related to medical insurance policies & maintenance requests Liaise with cross-functional teams for customer service, medical and health on track rel More...

Responsibilities: Give a warm welcome and check in guests taking into account the established SOPs Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings Sell rooms to wa More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Responsibilities: To ensure kids arrival experience implementation for every single VIP To ensure all guests are contacted for courtesy on daily basis and to contact personally, VIP, special attention, and complaint guests To ensure, that each guest is escorted by doorman to the re More...

Responsibilities: Represent and champion the Jumeirah Brand by displaying all Hallmarks and promoting the business values in all interactions Being responsible for the timely and accurately handling of high volumes of reservation requests through different channels such as telephone More...