Guest Service Agent Jobs in Dubai

Responsibilities: Guiding aircraft to and from gates and backing them up for take-off. Parking arriving and departing aircraft. Placing chocks and cones around aircraft. Loading and unloading arriving and departing aircraft cargo, baggage, and mail onto carts and/or dollies. Pr More...

Responsibilities: Take ownership of customers issues, queries and addressing for resolution. Developing close working relationships with the customer’s key stakeholders and decision makers. Delivering customer services to ensure resolution of enquiries and complaints within s More...

Responsibilities: Requires experience in Accounting / Financial Planning and Analysis Monthly Forecasting Service Cost & Warranty claim validation Management Reporting and Report Reconciliation Variance Analysis

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Responsibilities: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by More...

Responsibilities: Ensure that s/he adheres to all hotel and company standards, Business conduct and ethics, policies and procedures including Health, Hygiene & Safety Any other duties as may reasonably be requested by the management. Prepare fresh cold/hot towels Assist other More...

Responsibilities: Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. I More...

Responsibilities: Prepare, update and file all correspondence relating to room sales. Liaise with the Management and team in order to ensure the smooth operation of Revenue processes and functions within the individual unit covered. Have full and up to date knowledge of the hotel p More...

Responsibilities: Maintains a detailed and updated database on customers which is periodically reviewed to maintain accurate information. Handle Clients at all channels including email, face to face, calls, tickets and social media. Liaise with the cross functional teams to guarant More...

Responsibilities: Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the Front Office Manager and Reception Superviso More...

Responsibilities: Maintaining professional, open and honest communication to assist guests and make accurate bookings. Availability to work shifts between Monday to Sunday Immaculate personal presentation. Providing an outstanding guest welcoming experience by demonstrating a comm More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Responsibilities: Communicate promptly and efficiently guest complaints and compliments to the Front Office Manager / Duty Manager. Provide information on resort services and facilities, as well as local attractions and general enquires as requested. Ensure sufficient stocking of w More...

Responsibilities: Provide prompt, courteous and efficient service to all guests, so as to achieve a high level of customer satisfaction. Actively elicit guest feedback and preferences, regarding resort services and ensure action is initiated on the same to maximize guest satisfactio More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Maintain confidentiality, integrity and availability of information in line with DTWORLD’s information security policies and procedures Coordinate, follow up and report back on all incidents transferred to 3rd line support (product developers and infrastructu More...

Responsibilities: Greeting guests and responding to queries. Changing bed linen and making beds. Replacing used towels and other bathroom amenities, such as shampoo and soap. Sweeping and mopping floors. Vacuuming carpets. Dusting and polishing furniture.

Responsibilities: Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Perform Preventive and Corrective maintenance, risk assessment and resource management activities in relation to the service agreements. Regularly update customer about attended service call, suggest improvement measures, introduce latest solution & service of More...